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"No air con, made to wait at check-in, check-in was supposed to be at 15.00, left standing at reception while he went through the back office, then told the room was not ready, coat rack fell off the wall, which I repaired, the rooms could do with air conditioning rather than a tower fan, beds were not the best"

"Property was originally booked because of the spa available on site. We arrive and the spa is closed with no indication or reimbursement because of it being closed. Property is very expensive in comparison to multiple resorts in the area. So without the spa, it is not worth the stay. Water pressure was poor , No toiletries .we also had to park across the street and of course it was raining!we had booked a superior room and got a room with no view small and old."

"The view was amazing and the staff was helpful, but our hut had water leaking up through the floor boards and no cold water in the shower. We were only staying 2 nights and flagged for the staff with no expectations this could be fixed during our stay, so we just dealt with it."

"Beautiful property"

"100% recommend this hotel! Lovely room with water and some snacks provided. Super comfortable and within walking distance of all the shops, restaurants and pubs. Reasonably priced as well and loved the decor and view!"

"Rooms were spread across different locations- houses- which made our larger group of four more difficult to coordinate. No elevators but the rooms were nice and the staff as well."

"Okay hotel."

"-"

"This property was a self check in. Very disappointed we had no access to Wi-Fi so could not get room information on site until we went to a separate location. Shower leak so room floor was very wet. No toiletries such as shampoo was not available. The so-called included breakfast was nothing other than a piece of toast and yogurt. Coffee was instant and orange juice was powdered. property was somewhat noisy throughout the night as there was no monitoring by staff."

"Place smelled weird, the room was lovely, bathroom was very large and clean and updated, the beds were awful. You could feel the springs in the mattress. As nice as the rooms were, splurge a bit and get some comfortable mattresses that don’t feel like a sleep away camp cot. The food cart with burgers next door was yummy. I’d recommend fully."

"Although there were some initial issues with our room, and the lift was not working during our stay, the front desk staff was extremely helpful and pleasant. The hotel’s location is fantastic!"

"Une belle chambre spacieuse."

"Very unclean and outdated. Very dingy as well with horrible smells of cheap air fresheners everywhere and window in room didn’t open either. Stay elsewhere."

"Very dated. Staff nice and available. For the price point would have expected a higher level of amenities and updated appointments. A bit of a disappointment."

"The location was great, good food and beautiful property."

"Clean room, generous bed size and good shower. Great choice at breakfast table. Didn't use the pool as we were travelling about for much of our stay but it did look inviting. Ideal base for travelling around this part of the Highlands."

"Absolutely stunning place!!! The rooms are huge, the property itself is simply breath taking. Staff are the best!!! A must-stay when visiting the highlands."