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"The hotel was fine, but the day I went there were only 2 receptionists on duty instead of the 4 who were needed (2 were unwell and not working) which meant everyone who arrived between 5 and 6 (usual time!) had to wait more than an hour to be checked in, even if they had 'checked in online' as requested. This was the case even for families with small children, as well as pensioners like myself. There should have been a 'back-up system' to cover such staff illness. The room was larger than I had...

"Very fun experience, the lady we checked in with was amazing! Very informative and just over all incredibly friendly! Only thing is the mattresses aren’t the comfiest but overall experience made up for that!"

"very nice place"

"Great location on the river."

"Had a great time and the room was very nice. We requested two beds and it was one but they corrected it quickly. The dinner and breakfast were excellent. The grounds and the hotel are beautiful. Had a great time later on with the entertainment."

"The place is very gross and run down. The pictures make it appear nice but very low end hotel"

"This hotel is not fit for purpose I want a full refund for a terrible stay . Even the staff were discussing how to appease the guests as all they were getting is complaints"

"Room was comfortable, staff were friendly and breakfast was good. The window was open and a chunk of wood held it in place ,luckily it was warm the night we stayed because we couldn't move the window or the chunk of wood."

"Friendly staff"

"The property lived up to its 3.5 stars. It was ok for the price. The continental breakfast could use some serious help. But for what we paid can’t complain too much"

"Great location"

"Great location. 4 of the 5 staff we interacted with were not helpful. The gentleman who checked us in seemed quite bitter to be working here. He said no young locals wanted to run this business so somehow he was part of acquiring this place. He said no one stays here for the amenities nearby but instead, people arrive late and leave early on their way to the Isle of Skye. This is so unfortunate as there are so many great things to do and see in this area. Another female staff member had a...

"房子很大，但房间太小，而且还有一些霉味。入住后要检查卫生间和厨房等，我的淋浴热水坏了，晚上没有人。不提供洗发和洗浴液。 好的地方是位置好，环境优美。"

"Suite di dimensioni generose. Camera piuttosto nuova e pulita. Nel complesso merita la cifra spesa"

"The hotel was clean the staff was friendly the breakfast was good and the location was spot on"

"Very old hotel and the property and rooms show it. The staff and the restaurant make up for it. Great breakfast. Rolls are on par with a university dorm."

"What a wonderful stay! The castle itself has lots of charm and history. The staff were helpful and kind and the food was excellent! A bit of a hike into the town so you will probably need a car or taxi from the main train station but cannot say enough about how much we enjoyed ourselves."

"Excellent helpful staff, spacious room, very good breakfast with lots of options. Helpful with an item left after our stay. Only issue was the sink and mirror were very low."