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"My stay here was during Hurricane Melissa so things were different for us. Our first two days on the resort were amazing before the storm hit. The private beach, pools, swim up bar were all amazing, staff was great, very kind and beautiful people. The food was 4/10 only because it was bland and lacked seasoning but I think they make it that way to accommodate all people, there was a good variety though. The staff did great during and after the storm in my opinion, they were definitely prepared...

"I would say the hospitality from the entire work staff was impeccable, even though we were there at possibly the worst time in history during hurricane Melissa the staff made sure that everyone was safe and well taken care of outside of the fact of us not having any running water or air-conditioning. We had food and shelter. The resort also make sure logistically that everything was accommodated for."

"Excellent staff"

"We were there the weekend before the hurricane hit Jamaica. The resort was amazing, the staff was amazing, the butlers Richardo and Thorniel were amazing, the life guards at the water park treated us like family. The bartenders were top notch and made great drinks. Shoutout to O’Shea. The food was the best I ever had and I’ve been to many AI resorts. Jamaica didn’t disappoint and we will be back. "

"Staff was lovely. I enjoyed room service and food. The spa was lovely."

"The staff was wonderful "