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"Great time"

"The room wasn’t clean, it was old and rundown. Although the hotel was not affiliated with the jet ski companies on the beach, they did not warn us about them either. My daughter and another friend were injured on one of their faulty jet skis. "

"The worst hotel I ever been. Food was terrible, dinning room area disgraceful. The website lied about having 2 dinning areas. The place should be shut down. I'll give them -2"

"Staffs are friendly"

"Overall a very nice property but it could take things to the next level for the price. For example, my family of four was always only given 3 towels every day even when we consistently asked for 4. Dinner reservations were difficult to get and impossible for our larger friend group who met us there. Nightlife was a little lacking. There were activities but nothing that exciting. The sports bar shut down the audio on the night of the final four basketball games for a county music performer...

"Breakfast was good and plentiful, Bryan at the front desk had excellent service and answered every question we had. The pool offers great views and has a pretty sweet bar."

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"The staff were incredibly helpful and kind the entire time. My daughter has lots of allergies and they were super accommodating and clearly found joy where they are. I LOVE that everything is close and the fact that it’s all inclusive especially when you have a two year old that either will eat everything or nothing. I could not have had the luxuries I had without having just paid the all inclusive. It was great. The food was always absolutely impeccable. Best food I’d ever had. I missed it when...

"The Service was the Best!!! Special thanks to Erick, Emily, Henry, and the whole staff!!! The hotel has beautiful views to the ocean, "

"The overall stay was great. The main bar had great service. We experienced poor service at the upstairs restaurant. The waiter was rude. That my only complaint"

"Was clean. Staff was nice. Food on resort was fine at best. Room wasn’t ready at arrival and challenge Hard to get to as roads were under repair and had to take detours down Would recommend "

"The good: Nice big pool. Nice beach Great clean property Nice big room. We had a 4th floor room with 2 levels so it was spacious and great view of the countryside. Excellent staff. The bad: Food was terrible. We stopped going except for breakfast by the 2nd day. Breakfast thankfully had a fresh omelette, and the italian restaurant was decent. Otherwise we simply couldn't stomach the buffet. Very few choices which didn't change and badly cooked. Thats just not right when you are paying $200 extra...

"Great staff and tour easy to book at hotel!!"

"Room was dirty. No hot water. Couldn’t get bottled water check in was a nightmare as well as checkout "

"Excellent service"

"Great location.. hard to get to if you fly into sjo.. prepare for 1lane 3hrs and 54 min drive. The drive is worth it for the scenic views"

"Superb. Gorgeous property."

"Had a great time. Rooms are clean and specious. Staff is very helpful and ultra friendly."

"The breakfast was yummy both days that we were there, and the service at the restaurants was top-notch! However, we were disappointed not to have a swimming pool available to use as guests at Santarena Hotel. The rooftop infinity pool was way too small for the number of rooms available. "

"Beautiful spot, staff is amazing, access to beach and beautiful view. "