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"A lovely hotel, with fantastic views of either the Tower Bridge or the docks. However, staff at the contact centre and hotel were unhelpful and at times rude."

"Convenient for shops and many theatres, Covent Garden."

"Great staff and rooms"

"Clean, affordable, cute but too small, only good for a quick weekend stay but not to stay long, they only clean the room every four days, no amenities, taking a shower was annoying, you can easily flood your bathroom/room. no tv but staff for friendly and always willing to help."

"Great location. Fantastic room. Staff was friendly and very helpful "

"Personale molto gentile, a 10 minuti dalla metro di Euston. Camera pulita, colazione varia con prodotti freschi. Zona tranquilla, con ristoranti e pub sotto all'hotel. "

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"Excellent property, air conditioning worked. Rooms are not too cramped for London. Staff is focused on great customer services. Surprisingly comfy bed :) and great location, steps from St James underground station "

"Easy and convinent location and the breakfast included was really good"

"Wirklich gute Lage, nettes Personal, für London großes Zimmer, toller Pool/Saunabereich für ein Stadthotel (Zeitraum muss gebucht werden, kostet aber nichts). Zimmer war minimal abgewohnt, aber gut ausgestattet. Frühstück war nicht gebucht, da findet sich in der Stadt schnell was. Ende März komm ich gleich nochmal. "

"Close to Hammersmith high street and Tube station "

"Clean and well located. Breakfast was great. All the staff that I interacted with helpful and polite."

"From checking in to checking out the following day most things were wonderful. The staff so friendly and helpful. Lovely room/bathroom and service and drinks in the 12th floor bar. The only downside was the breakfast, we had to wait absolutely ages for a coffee but the lady was very apologetic and we hadn't been told there was actually a help yourself coffee machine at the other end of the breakfast room. For the price of the breakfast we all thought it was rather substandard with not enough...

"A beautiful, historic building in central location along the Thames. The staff are so warm and friendly, they truly care about the comfort of the guests. "

"Short walks from most of the places to see."

"Great location especially of you like walking. Many areas and sites of London can be got to without the cost of using transport."

"Quirky hotel at a reasonable price. The bathroom needed some work because there was visible mold, peeling wall pieces, and a shower door that leaked all over the floor. "

"Presque un 5 étoiles... très bien situé... bons petits déjeuners anglais (buffet)... excellent service."

"The room was great! The staff was helpful, although for a minute at the front desk they couldn't find my reservation. I was able to check in a few hours early because there was a room already available. They came while we were out that same day and made up the couch as a bed for our kids to sleep on. The only thing about the room was that although there was a closet right in front of the door for coats and such, there wasn't a dresser in the room to store our clothes in so we just kept our...