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"There is no aircondition in the room, the biggest problem was that there was a small window and no air gets into the room. We have ro move from the hotel it was a mess"

"I use this hotel frequently because if its convenient location, very pleasant staff and comfortable rooms. On this occasion, I had a room near the lift and there was repeated noise from loud conversations and doors banging until 1.30 am, which is not ideal for an early start. Not the hotel's fault, however."

"This was the worst hotel experience I've ever had. The rooms are like prison cells. My room had urine on the floor, dirty towels and an unmade bed. There is not even a chair in the room, no services provided, one roll of toiletpaper for four days, the only vending machine that worked when I arrived was a condom vending machine - no water available, no food. Everyroom in the hotel has no windows. Scores of other patrons were devastated upon seeing the rooms on their arrival. This hotel...

"Located in nice area with restaurants & Underground hub!"

"Staff were helpful and seemed pleasant, although didn't really need to ask them for much. The room itself was lovely and decent sized, beautiful balcony and an amazing view of Canary Wharf one side and London the other. The bathroom wasn't dirty but definitely looked worn and needed a revamp. The one thing that really let it down was the air-con wasn't working which I get happens however, we were told after we'd already checked in etc. which wasn't comfortable in the slightest when its warm and...

"Great experience. Loved the surprise room upgrade and the high floor. Incredible view!"

"Excellent location. Very good included breakfast. Very helpful staff. (The only thing negative was that the room was a little small.)"

"One night stay and everything went very well. Would stay here again."

"Gute Lage in der Nähe von Paddington, sauberes Zimmer und freundliches, hilfsbereites Personal. Das englische Frühstück war sehr lecker. Falls wir wieder in London sind, werden wir erneut das Hotel buchen. Top für Städtetrip!"

"Excelente ubicación! El hotel es muy grande y se ve un poquito viejo en los pasillos, pero las habitaciones están muy bien equipadas y limpias. El servicio es muy bueno. Definitivamente regresaría!"

"Clean hotel, staff mostly helpful. Didn’t realize when I booked that I got a windowless room, so be careful with that. Then someone else open the door to my room while I was in there, because I think they were accidentally assigned the same room. The worst part was the green LED on the ceiling that lit up the whole room while I was trying to sleep, so note that if you like it dark. Overall I recommend if you’re in a bind or tight on money, but otherwise go somewhere else."

"Fundamentally, it's a hostel with lockers big enough to sleep in. It's an incredibly nice, clean hostel with very nice self-service amenities, especially for the price, but you'll hear the people in the bunks adjacent to you and see people in various states of trying to sleep or relax in their pods. The pods are clever with storage but it's still very scarce, especially in the single pods. Pros: Fantastic location on a pedestrian street steps off the Elizabeth line and Oxford Street....

"Hotel de lujo con excelente ubicación, el desayuno muy rico varios surtido de los mejores, sin duda alguna muy recomendado."

"Very small room, extremely small bathroom. I requested a change of room because the hotel ventilation was on all night extremely noisy on top of my room. In the 2nd room you could hear all the noises from outside and adjacent room. I had to travel/leave a day earlier. They did not accept to provide a credit note since i had paid my stay. Not even exchange the hefty rate for a mere breakfast. I booked a conference room a day ahead, they changed the price just before my meeting!!! So had to...

"Muy practico y bien ubicado."

"The staff is incredible. Clean and beautiful. Plenty of towels and complimentary shampoo and bath jell. I will definitely stay here again and recommend it for travelers"

"Average "

"So the property was clean in good condition but boy was it small (rooms) if you don’t have an intimate relationship with your travel partner you will before you leave here. The bathroom is separate from the bed by a thin glass door that leaves little to the imagination. No ice location but spend a little more and buy yourself some privacy."

"Had an excellent time here!"