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"The hotel is in a great location, right next to Polynesian Spa and Government Gardens. It’s also walkable to Pak’nSave, McDonald’s, restaurants, and a large shopping centre, making it very convenient. The hotel is nice and spacious, and the staff were really helpful and friendly. A few small issues though: the Wi-Fi was quite unstable and kept cutting out. The phone-to-TV mirroring didn’t work. The mini fridge had milk instead of water, and the indoor pool was a bit cold. The shower also had...

"the property was too old. No shower ,soap n shampoo provide .Bad smell inside property.No water supply in the morning. cant even blush my teeth. I need to make breakfast n rush to Rotorua for hot pool, now i hv to eat outside,pay extra,but cant get in the hot pool as im late. pls make a refund ."

"Best money for value place I have ever stayed it had everything I needed"

"Terrible"

"Very nice property and excellent location"

"Plenty of character"

"Great welcome on arrival and shown around unit. Lovely and spacious. It was very cold in Rotorua so the heatpump was very welcome, as was the electric blanket. The bed was so comfortable. We loved the private hot pool and used it both nights. The jets were great and it was so nice and warmed us up. Parking outside unit."