Surrounded by serene natural beauty, this property boasts spacious rooms with stunning views and modern design. Unwind in your private in-room spa bath or enjoy amenities like a coffee machine and hot tub.
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 10.0 per day
Property payment types
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: NZD 10.0 per day
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Is Silver Fern Rotorua Suites & Spa pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Silver Fern Rotorua Suites & Spa?
As of 23 Jumada I 2026, prices found for a 1-night stay for 2 adults at Silver Fern Rotorua Suites & Spa on 23 Jumada II 2026 start from SAR 257, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Silver Fern Rotorua Suites & Spa?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Silver Fern Rotorua Suites & Spa?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Silver Fern Rotorua Suites & Spa located?
Located in Glenholme, this spa motel is within 1 mi (2 km) of Tamaki Maori Village, Redwoods Whakarewarewa Forest, and Lake Rotorua. Rotorua Night Market and Rotorua Hospital are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Great location, close to waterfront restaurants and shops. I was pleased to find an EV charging station at the hotel, which I used during my stay. We stayed in Unit 17, and while the beds were comfortable and clean, the bathroom and toilet are in need of renovation, the toilet bowl in particular shows its age. The staff were friendly and welcoming.
Shankar
Stayed 2 nights in Apr 2026
Verified
8/10 Good
Bridget
8 February 2026
Liked: Cleanliness, staff & service, amenities
Friendly staff.
Bridget
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Rita
17 February 2026
Liked: Cleanliness, staff & service
Staff really friendly and helpful. Had a laundry room which was easy to use too.
Clean and spacious room, free laundry facilities (washing machine) (dryer $3.00), very fast and courteous check-in, super comfortable king bed. Spa is a bit too big, could do with a smaller spa. Had a ground floor room as requested, only drawback was the room was next to the laundry, a bit of noise from loud-talking travelers after 8am waiting for their laundry to wash and dry.
The room was fantastic. All the amenities were really a pleasure. I really enjoyed the staff! They were so helpful, providing whatever we needed. They were also very good in helping with excursions and other fun things to do in town. I highly recommend this place!
I highly recommend this place. The suite was really big and comfortable with a couch and lounge chairs. The bed was firm but super comfortable. It was also amazingly clean and along with the friendly staff. There is nothing I could fault about this place and I would definitely book here again when we go back
Mark
Stayed 1 night in Jan 2026
Verified
6/10 Okay
Jennifer
5 January 2026
Liked: Amenities
Boutique accommodation, convenient location needs update and deep cleaning.