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Prince's Gate Hotel

4.5 star property
Victorian hotel with 2 restaurants and 3 outdoor pools

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Photo gallery for Prince's Gate Hotel

Indoor pool, 3 outdoor pools
Front of property
2 restaurants, breakfast served
Lobby
Designer Room | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Two Bedroom Suite (In Adjacent Building)

7.0 out of 10
Good
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite | 1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Living area | LCD TV

One Bedroom Suite (In Adjacent Building)

7.6 out of 10
Good
(15 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Living area | LCD TV

Two Bedroom Suite (In Adjacent Building)

8.0 out of 10
Very good
(12 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Estate Room

Estate Room | 1 bedroom, premium bedding, minibar, in-room safe

Estate Room

8.8 out of 10
Excellent
(33 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Designer Room | 1 bedroom, premium bedding, minibar, in-room safe

Designer Room

8.4 out of 10
Very good
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Duchess Suite

1 bedroom, premium bedding, minibar, in-room safe

Duchess Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for One Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Two Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Premier Two Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Estate Room

1 bedroom, premium bedding, minibar, in-room safe

Estate Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Designer Room

1 bedroom, premium bedding, minibar, in-room safe

Designer Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 3 min walk - 0.3 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Rotorua Night Market - 5 min walk - 0.4 km
  • Polynesian Spa - 6 min walk - 0.6 km
  • Rotorua Central Mall - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬6 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk

About this property

Prince's Gate Hotel

Luxury eco-certified hotel near Polynesian Spa
A poolside bar, an outdoor public bath (no minerals), and a terrace are just a few of the amenities provided at Prince's Gate Hotel. For some rest and relaxation, visit the 4 hot springs or the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and an indoor pool
  • Free self parking
  • Full breakfast (surcharge), hot springs on site, and an area shuttle
  • Babysitting (surcharge), a TV in the lobby, and a front-desk safe
  • Guest reviews speak highly of the pool, helpful staff, and location
Room features
All 50 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Heating and fans
  • Designer toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, childcare services, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: NZD 30 to 30 for adults and NZD 15 to 15 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Duke's Bar
  • Duke's Restaurant
  • Nellie Budd Restaurant

Things to do

  • 3 outdoor pools
  • 4 hot springs
  • Children's pool
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Terrace

Spa

  • 4 hot springs
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 100 ºF
  • Private indoor bath (no minerals) in communal space
  • Private outdoor bath (no minerals) in communal space
  • Public outdoor bath (no minerals)
  • Sauna
  • Spa open daily
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1897
  • Fireplace in lobby
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 30 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Hot springs access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Frequently asked questions

Does Prince's Gate Hotel have a pool?

Yes, this property has an indoor pool, 3 outdoor pools, and a children's pool.

Is Prince's Gate Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Prince's Gate Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Prince's Gate Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Prince's Gate Hotel?

Check-out is at 10 AM.

Where is Prince's Gate Hotel located?

This family-friendly Rotorua hotel is located near the airport, within a 10-minute walk of Government Gardens and Polynesian Spa. Sir Howard Morrison Performing Arts Centre and Tamaki Maori Village are also within 5 minutes.

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Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful ambience. Had a great stay.
Stayed 3 nights in Jul 2025

8/10 Good

Pofen

Liked: Cleanliness, staff & service
The hotel is in a great location and the staff is very friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Great location & beautiful rooms
Stayed 3 nights in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with Victorian decor. Staff was extremely friendly and helpful. Off-season rate was an excellent value. Highly recommended!
Stayed 1 night in Jul 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The a la carte menu whilst not extensive is top quality and reasonably priced.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ruellyn

Liked: Cleanliness, amenities, property conditions & facilities
Unique antique style boutique hotel . Good for the soul with olde worldly elegance . Superb service all around.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay with a short walk to anything in town
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaidee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For an older hotel is well maintained. Room was immaculately clean. Bed was comfy. It was a small room but all we needed as we didn’t spend much time there.
Stayed 1 night in Jul 2025

10/10 Excellent

Kanlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great one night stay at Prince’s Gate. Awesome location, and a nice historic feel to the rooms and facilities. Even got a room upgrade which added to the stay. The pool was closed, but they remedied this by sending us to Polynesian spa free of charge which was a thoughtful touch.
Stayed 1 night in Jun 2025

8/10 Good

Raman

Liked: Cleanliness, amenities, property conditions & facilities
Good experience, specious rooms, nice and clean, breakfast was for vegetarian and non veg. But the Thermal pools were under maintenance.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Staff & service, amenities, property conditions & facilities
Great old hotel, nice meal in restaurant.
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here before and returned. The building is old, but very clean. The location is excellent and staff are very helpful
Stayed 1 night in May 2025

8/10 Good

Teddy

Liked: Cleanliness, amenities
This is a historic property and hence a bit old. The location is pretty good - very close to the tourism centre and also a few minutes walk from Eat Streat. The staff are also nice and friendly. The room is spacious.
Stayed 1 night in Jun 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical architecture
Stayed 1 night in Jan 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely very well maintained historic hotel. Great geothermal pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Phillipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed sitting out on the veranda in the evening with a pre- dinner drink. Good size and comfortable room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Timothy

Quirky wonderful gem of a hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great - nice breakfast
Stayed 1 night in Dec 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before and very nice place in excellent location. Spacious and comfy room. Disappointed that the hot pools were out of order due to maintenance. This was not mentioned on their website and one of the main reasons for booking here. They said I could go to Polynesian Spa and get a 20% discount…not okay since I had already paid the hotel and expected to use their pools.
Stayed 1 night in Jun 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centre to attractions, easy to walk out. Apartment style suite gave plenty of space to unwind
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Loved the atmosphere of an old hotel. Great being so close to walk to boardwalk, park, good restaurants, govt gardens. Had a great soak too!
Stayed 1 night in Feb 2025

6/10 Okay

Kathleen Audrey

They are in the middle of a renovation of the pool and carpark area. They are not available during this time.
Stayed 6 nights in Jul 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 1 night in Jan 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and genuinely helpful front desk
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely prooerty with history
Stayed 2 nights in Feb 2025