Find hotels near Desert Highland Park, Palm Springs from SAR 395

"I planned a getaway with my dad during a low-season Thursday–Friday, specifically choosing a time when the hotel would not be busy. Despite this, the experience was very disappointing. Months in advance, I requested 2 ground-floor rooms next to each other due to my father being elderly and having difficulty with stairs. I was assured this would be arranged. Upon arrival, we were told our rooms were on the second floor, & there are no elevators on the property for customer use. Given that the hotel was not full, this felt entirely avoidable. The front desk acknowledged part of my request but claimed there was no record of the ground-floor requirement, despite my clear communication. We were also informed at check-in that water would be shut off from 11 PM to 6 AM, which had not been disclosed beforehand. This was especially frustrating given a previous stay where gfs & I encountered a room with a strong odor (due to water tank issues) and were moved to a second room that was not clean. We were told this would be noted and that future visits would be handled with extra care. I mentioned this again when booking, but no effort was made to improve our experience. What should have been a smooth, relaxing stay became unnecessarily stressful, especially for my father. I cannot recommend this hotel based on these experiences."

"Could have spent our entire vacation in the backyard…it is truly an oasis! Loved the design and special touches of the house, and Lance was a spectacular host, greeting us personally and making sure the pool heater and hot tub were working properly. Highly recommend."

"The reception staff was friendly and quick. The room was clean and the property was convenient for walking. "

"The pictures are a misrepresentation of this hotel. It’s actually a motel. We did not stay the night and staff gave us a partial refund. The room smelled strongly of toxic cleaning products and mattresses were old and lumpy, we could not stay. Front desk lady was nice at check in. "

"The property is convenient to shops and restaurants. Our room was adequate. The property itself is somewhat run down. One of the hot tubs was not hot. The advertised heated pool was not heated, but both pool areas were clean and kept up. The manager stated that they were about to complete major renovations to the entire hotel, including adding a restaurant, which is due to be completed by August of this year. I would stay here again, as the price was right for the area."

"Hi ladies, for a girls trip. We had an amazing day and having breakfast each morning was delightful. All the beds are super comfy and could not have asked more from our host Wil."

"Amazing spot to spend with friends. Nice and quiet, minutes from everything. "

"Super cute, great pool and hot tub. Love the vibe. "

"We had a great stay. Because we had friends to visit we were gone a lot. However, the kitchenette was perfect and had all we needed. The patio was great for morning coffee and parking easy and convenient. We will definitely return. "