"Very clean and comfortable. The room a bit tiny but very very nice. The food was amazing as well. And the location is the best. 100% recommended."

"Room was INCREDIBLY loud. I would not recommend staying here if you intend on having a good nights sleep. The elevators are a disaster. The room service is slow after 7pm. Front desk was less than enthusiastic to help. The Carlyle, The Surrey or even The Four Seasons midtown are better picks."

"One of best experiences in Carlyle hotel. Excellent staff and professional services. Would definitely come back again."

"Very clean and the front desk is extremely helpful . Will come back !"

"This is the best rental I have experience in a long in the USA, always taking care of me and easy to contact and no drama...."

"Best hotel best services kindest staff and best location. "

"Great location, good value ."

"Everything was great and the stay and food"

"Convenient to Grand Central, very elegant and super clean, we were able to check in early with a complimentary upgrade, on premises Italian restaurant was superb, rooftop lounge was relaxing and a great source for a midnight snack and nightcap after a show, staff were readily available and all exceptionally pleasant and helpful! Thermostats were not adjustable in the room which made for a stuffy night to sleep but many hotels seem to be implementing this cost control."

"Great location and easy to go everywhere"

"Very large space and responsive host!"

"Die Lage des Hotels ist perfekt um die Stadt zu erkunden und liegt in einer sehr angenehmen Umgebung. Die Zimmer sind grosszügig und sauber, die Klimaanlage ist angenehm. Das Personal ist freundlich und hilfsbereit, Anliegen werden zeitnah erledigt. Mangel: es fehlt vor allem im Badezimmer an Abstellfläche. Insgesamt - sehr empfehlenswert."

"El servicio del personal"

"Room was clean and spacious for an NYC hotel. Nice linens and the bathroom was well appointed. Would stay here again in a heartbeat. Also, it had no carpet, only rugs and I find that to be better than fully carpeted rooms."

"Great location, clean rooms and helpful staff. Rooms are very small, slightly larger than a cruise ship cabin, but it is New York. The bathrooms are also very tiny and tight. The bathrooms also have opaque glass on the sliding door that opens right onto the King Bed, which woke my wife up when I would get up to run in the morning. I would stay here again and the location is excellent but would opt for a little larger room with a larger bathroom offset from the room itself. It was very...

"Great"

"Great, easy, big room, comfortable bed, great location."

"Amzing location, friendly staff"

"a nice place to stay for either business or leisure trip to NYC."

"I have stayed at the Jewel previously. I think it is getting pretty tired. The “easy” chair in my room looked very worn."