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"The staff in the room was amazing. This boutique hotel in the heart of Covent Garden was exactly where I needed it to be. I only wish that they had more amenities other than the in room Keurig and mini refrigerator. To note, you must bring an adapter if you’re coming from the states."

"X"

"Very friendly staff and lovely hotel"

"What an extraordinary hotel! I have stayed at many exceptional hotels and this one rates at the very top! The rooms were beautiful and the staff truly go out of their way to assist in every manner. The hotel even has a mini-theater in the basement where we watched the finals of the World Cup!"

"Excellent customer service from the front desk to cleaning and restaurants. Nice detail was the pm snack and housecleaning."

"Rooms are nice, good location, service is ok, not a great bargain, to put it kindly, pay a lot for a mid range hotel. No complains, just can get a lot better for that amount"

"We love this hotel. The staff is wonderful. The room is clean and comfy. And we love the coffee shop downstairs. It’s the perfect location at Trafalgar and charring cross. Walkable to so many sights and easy for the train. We always stay here when in London."

"A long time business traveler, having stayed at several chains in several countries, and few if any will be as memorable as this one. Outstanding location, facilities, and service. Too many unique features to mention, but it is a real highlight and privilege to have stayed here."

"Excellent stay will definitely be back"

"Great location! The hotel room was efficient and spotlessly clean. However, the espresso/coffee maker had no instructions, operated poorly and overflowed a small demitasse cup due to a large cup not fitting under the spout. One of three elevators stopped working the second day into our 4 day stay which created long queue lines during breakfast and checkout time. There was a good assortment of continental breakfast items but the hot items were lukewarm and the multi-function espresso/coffee...

"great hotel in central location close to tube and all shops, bars res"

"One of the best - if not the best - hotels we've ever stayed at. It was absolutely flawless on our second visit as well. Two minor remarks: changing towels a little less often would certainly be more environmentally friendly, and the breakfast service could use a little fine-tuning, i.e. waiting times for coffee and tea. The quality of the breakfast, yet, makes up for that. A very unique, high-quality, and thoughtfully designed hotel with outstanding staff."

"A beautiful property in the heart of SoHo yet incredibly quiet. The staff were always helpful, breakfast divine and the Kit Kemp decor out of this world. Highly recommended!"

"It was everything we hoped for! Top quality venue with awesome staff."

"Excellent facilities and location."

"Goede locatie, waardoor ov goed te doen was. Airconditioning werkte goed. Helaas kon de douche niet echt koud. Het personeel was erg aardig en behulpzaam. Het appartement was van alle gemakken voorzien."