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"Clean, comfortable accommodation minutes from the Banff gates. Simple cabin with all your basic needs covered."

"The hotel is very special and the food, facilities, and presentation are 5-star. We purchased GOLD which is a higher cost for room stay providing a more exclusive experience along with access to a private lounge which was excellent, I however do rate the hotel lower because of the porter services. They were not attentive to guests entering. On too many occasions, we were opening the large doors whilst the porters remained inside (keeping warm) failing to attend to door entry for guests. On the...

"Wonderful hotel staff from front desk to maintaince. Beautiful property managed perfectly and neatly. Would choose this hotel again if I come into the city .Thanksto the shuttle drivers ."

"We had a very nice stay. The room was comfortable with plenty of space. We made use of the kitchenette. We didn’t use the BBQ grill, tennis, pickleball courts or playground but nice amenities. Not far from the main part of town, and very convenient for exploring the park. There’s a shuttle to downtown but we didn’t try it."

"Bedding was dirty when I arrived. Hair/eyelashes in the bedding. They promptly remade everything once requested."

"Beautiful and everything was very well thought out! Spa twilight pass was lovely!"

"Clean and comfortable and very spacious room, and amazing hot tub (Jacuzzi) perfect with a nice air conditioning , the hotel inside West Edmonton Mall makes it very handy"

"Great service. They offered a complimentary upgrade. Great breakfast, etc!"

"My sister and I had an excellent time at hidden ridge resort. Very cozy and relaxing place that is close enough to downtown but also far enough away that its very quiet. We had an excellent stay however it is quite expensive I feel for what your getting."

"The property seemed tired. Furniture in the room was in rough shape; bathroom was outdated with very low toilet, but the bed was very comfortable. Breakfast was adequate. For the price of the room we were expecting better quality."

"I liked being able to walk to all points of interest in town and restaurants."

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"Clean hotel, easy parking nice restaurant"