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"Wonderful stay. The suite was larger than expected, with kitchen, and living room area. Would've been great if we were staying longer than one night. The grotto hot tub was divine after a hike. Only 'complaint' was that the hair conditioner wasn't filled, so I barely had enough for my one shower, but if we were staying longer I just would've asked them to fill it. And a heads up to anyone arriving with a roof rack/roof storage box on their car, their underground parking only accommodates up...

"We loved the location— it was close to Banff but away from the noise and hustle and bustle— like you were in the mountains! The room was so clean and very cozy feeling! The front desk helpers were amazing— especially Illia. Our entire stay was great- hated to leave!"

"Easy access for the parking. Kitchen was ok and there were plates and cups that you can use. Staff are friendly. There is also a born fire that you can do if you want. "

"Good value for the money."

"Excellent hotel! Friendly vibe, good restaurant, courteous and helpful staff!"

"Very helpful staff We request couple of additional things and they were very welcoming and supportive Value for money"

"Staff was good, and room excellent"

"The property itself is very nice and well maintained, safe, and easy to get around. Both restaurants onsite were very good. The only problem was that the room was uncomfortably hot with no way to control the room temperature. We sat in the room with the door wide open for hours until we went to sleep only to awaken in a couple hours hot and sweaty. Not sure if the boiler room was next door or what as it was only about 60 degrees out during the day and 45 degrees at night. A fan was provided and...

"We stayed here during the Banff half marathon. First time for my husband and I at this resort. We were both very pleased surprised by the clean bright feel to the hotel. The hot pools were lovely. Both cafe and the patio restaurant were very good Highly recommend this hotel"

"The staff, from the beginning to the end of our trip, were exceptional. Everyone was incredibly friendly, attentive, and genuinely eager to ensure that all of our needs were met. The hotel is situated in one of the most breathtaking locations imaginable and offers outstanding amenities, including a wonderful spa and beautiful pools. The golf course was impeccably maintained, and the scenery is truly second to none. We thoroughly enjoyed our stay and would not hesitate to return. While the...

"Great views from the pool area! Very easy check-in process. Beds comfortable! Would have liked better lighting in rooms. Some rooms better than others in regards to updating etc. Overall staff was super nice, good housekeeping and great views from pools. Would return to stay there."

"Staff were friendly and helpful. The room was clean and quiet. Underground parking was a nice feature."

"Water sports area was a big hit"

"Lobby under construction. Rooms were very nicely updated."

"After a long day of walking in Banff, the comfort of this hotel's beds is a true blessing. The room is not only clean but also well maintained, ensuring a peaceful stay. If you're planning a trip to Banff, I recommend staying here, especially considering its proximity to the town - just 15 minutes away. Don't forget to book your room well in advance to secure a great view at a fantastic price."

"Moose Hotel was amazing, from it’s lovely building to the cozy rooms. Spacious, clean, and with a great balcony that allows you to connect with nature. The staff was courteous and proactive. The hot tubs were such a treat! Everything is walking distance from there, so you don’t need to worry about driving and parking. I am definitely going to visit again!"

"Great fun trip in the mall. The hotel has great themed rooms, friendly staff and an extensive room service menu!"

"I don’t recommend the rooms with balconies, which are all on the second floor. They look directly out to the parking lot; cars are parked literally right below. The quality of breakfast was a big disappointment. They served old fruit s, worst yogurts ever, and cheapest bagels/bread. (We really felt guilty throwing food away. We simply couldn’t consume them, even though we were hungry.) The pool with water slide is really not big, but we had fun, because we avoided the evening crowd. The...