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"This location has some great perks: the hot pool is amazing and relaxing after a long day of hikibg. The free underground parking is a bonus and they provide free Roam bus passes, with a stop right out front. This is something you definitely want to take advantage of to get around town without needing to drive and pay to park at other spots. There is an elevator so you will not need to carry luggage upstairs. The gym and free wifi were also great. There was a little inconvenience of not being...

"Amenities were dated but you could see they were actively working on upgrading"

"I liked the place it was cozy parking was close to den"

"overall good"

"Really loved the Nordic spa experience"

"good"

"This is a charming, cozy, old style hotel in the picturesque small town of Lake Louise. The rooms are small and cozy, and very clean. I highly recommend this hotel and hope to return in the future."

"Perfect!!"

"Since the change in management the hotel has gone down hill fast. The pool & hot tub were closed (not noted in listing). Will be not booking this hotel for the next trip to Calgary"

"Both room very small with small vanity space but have a big walk closet why?"

"Cleaning is 4 stars, the pool is 5 stars, coffee and hot chocolate are available in the lobby, quiet, calm, beautiful surroundings."

"The mattress pad made a lot of noise!"

"I liked that it was very clean and loved that it was dog friendly! Also loved the self check in/out that way you don't have to go up to the desk."

"Hard because of construction room was great beautiful view off the deck. very comfortable . Easy access to shops and restaurant. Great area as a home base for travel and sight seeing"

"Nice hot tubs and staffs were very kind"

"The staff was wonderful, the pool was great and the restaurants has amazing food and even better staff. "

"Nice hotel & helpful staff"

"Excellent"

"Services are generally nice!"