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"We had an overall great experience. This resort is very family friendly and my kids enjoyed the pool area as much as accessing the beach with much ease. Staff and service was good for the most part with the exception of 1-2 staff who looked annoyed when ordering beverages. "

"We stayed 5 nights. The rooms were clean and we enjoyed our spacious room. This hotel has several great restaurants and the buffet had lots options. The beach is private and I felt very safe staying at the Hyatt Ziva. The staff was very friendly and helpful. I used the SPA services and I was so impressed with the amenities and the staff. Will definitely go back to this hotel again. "