"Calls to the front desk went unattended. Trips down to the front desk with issues were never resolved. Elevators were slow, and too few. Temperature in the dead of summer was brutally irregular from hallway to room to elevator to lobby. Requests for basic amenities like body wash and hangers were never followed up on. Employees were mortified when informed. Cleaning staff was excellent, kind, and accommodating."

"The food at the Butcher and Banker was amazing and the staff fabulous! As visitors we did not know how generous the portion sizes were! So if you go get a side to share! We also got coffee and pastries at the little cafe in the lobby, which we enjoyed. Breakfast at the Tic Tock was also very good. Had a delicious pizza at the Trattoria Bianca. The Hotel itself is under some renovations currently they were doing some rooms on our floor the last day as we were there as well as the lobby. Over...

"This hotel experience was awful. We paid months in advance, and the Hotel gave the double room and forced a mother and her grown son to share a single bed. We called for hours all day to let them know we needed a late check-in, but no one ever answered the phone at the front desk. We arrived too late to get another room and the Gallivant gave ours away and only had one room left. Despicable. It was so hot and the AC barely worked. Awful room. We had booked for two nights, but immediately left in...