"Great location"

"Took over an hour in line to check in with two staff working counter. 20 minutes to check out with one staff working the counter and one hour to receive car from valet"

"Park Lane is fabulous for an extended stay in NYC. I recommend a studio suite on the 30th floor, #3000. Majestic and panoramic views of Central Park. Staff keep your room immaculately clean. Location is ideal for walks in Central Park. Visit Strawberry Fields on Sunday for Beatles/John Lennon's live music performances by excellent musicians. Museums, shopping and excellent restaurants are within walking distance from Park Lane. Breakfast on the 44th floor is delicious with incredible...

"Great location however property needs some love. Missing some key essentials in the room (wash clothes, hand soap, short 1 pillow)."

"Property is beautiful But the beds are not comfortable"

"Do not stay here. The tv in the room wasn’t syncing to my stream service, shower pressure was horrible, coffee in the lobby was not drinkable, older lady at the front desk was rude. All this and they still charge you $45 per day for “resort fee”?!?! What a joke. Never again will I stay here."

"Bad service bad personal bad management"

"Good place"