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"I wasn’t under the impression that there is so much renovation going on at the hotel. The first impression as you walk into reception was bar concrete floors and uneven. I was sporting a fractured elbow with having to wear a sling, with the floors under reservation it didn’t feel safe. Tge room we had the air conditioning didn’t work and there was an electric fan which was extremely noisier and sounded like it was going to pack up at anytime. There was no dressing table in the room. There was...

"No complaints. I had to check out very early at 4am and the older gentleman even came out to open the gate for me. Superb staff"

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"Excellent location,"

"Great location and quiet."

"Front service staff member who checked us in and out was very friendly and engaging. Dinner at the restaurant was very good only to be outdone by their breakfast buffet the next morning. The only issues we had with our room location was the street noise outside, lots of sirens throughout the night."

"Very nice place to stay, will stay here again"

"We picked this hotel because it was close to the Farrington Tube station.. Perfect location for exploring the city and then returning to this quiet hotel.. then direct train to Heathrow. Many restaurants tucked away near by ..you have to look for them , We had dinner at the Hope twice .. 20 minute walk to the Thames.. air conditioning could be stronger but good for the UK .. We were able to check in early and the staff quickly changed the 2 twins into a King as per Reservation.. Fresh Water in...

"Thank you, receptionist on duty was very courteous and helpful. Good location for getting around. Peaceful area in centre of London. Would recommend"

"The staff were very helpful and gave outstanding customer service. The bathroom in our room was very small that I had to close the door to use the sink. Location was excellent."

"!"

"Very helpful front desk staff. I liked that the rooms are equipped with mini fridges and electric kettles."

"Great"

"The manager, Will, was extraordinarily attentive and thoughtful. The rooms were impeccable. Thank you for a wonderful experience!"

"Spacious bedroom with desk and sink. Towels and basic toiletries were provided which was nice. Quiet at night. Lift. Toilets and showers nearby. Enormous breakfast! Eat as much as you want from 8am. Breakfast terrace area pot plants were dead or needed urgent watering. Red tape across breakfast area roof terrace door/window, so it was unclear if we were allowed to sit outside. Overall, a great location and I look forward to returning."