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"Great location for our trip into north London. Staff very good and pleasant restaurant and food. However, the hotel was undergoing renovation in many areas and bedrooms also looked tired and in need of updating. Spa also closed."

"No complaints. I had to check out very early at 4am and the older gentleman even came out to open the gate for me. Superb staff"

"excellent location, and good price. Lovely staff"

"The hotel is clean and comfortable and the staff excellent. My only complaint is about some of the accessibility. Elevators not working, also we were on the noisy side of the hotel as there was construction and a full week of it was annoying although not truly the fault of the hotel."

"The Strand Palace hotel was a perfect location for me to visit The LSE. It’s also close to West End theatres. My room 135 was clean and quiet (tiny though), their housekeeping service was good (except for one hiccup), they also provide a Nespresso-style machine with three capsules a day, electric teakettle with some teabags, a bottle of water and a couple of cookies which was a great help in the mornings. I got the impression that it was very well run. I’d return in a minute, depending on the...

"Bedside USB chargers didn't work. The shower/tub was about 3 ft off the ground and very difficult to climb into especially with no shower bars. To get out ice you had to go downstairs to the bar to get ice there was nothing on any floor. No room service after 8:00 p.m. Centrally located. Walkable to many attractions Hyde Park, Kensington Palace, Victoria and Albert museum etc. very safe neighborhood easy to obtain food and supplies"

"Great hotel. Friendly staff. Great location!! Spa was closed and beds were a little too firm but they did bring me a duvet to help. Would definitely stay there again."

"Although early check-in was offered and I received confirmation that it was accepted when I arrived at the hotel, we were told it was subject to availability. If this is the case, don't even send multiple emails offering these options. The staff person who checked us in was not helpful. Did not offer us multiple key cards and was very dismissive."

"Great location"

"Just found this awesome little hotel near Earl's Court. Great location. Beautiful lobby, bar, restaurant ... and large GARDEN patio behind the hotel for lounging . VERY sweet staff. Good sized rooms. Quiet. Rain shower. Comfy bed. Coffee/tea service in the room. They even have WASHCLOTHS!!! My room mini frig was warm ... but okay, no big deal. Will definitely stay again."

"Breakfast is advertised as one of the best in the area. It was a good breakfast, but not your typical hotel breakfast. Its a made-to-order eggs or bagel essentially that takes about 20 mins to wait for (in what should take about 5). The breakfast also starts later in the morning than I am used to, so if you have an early tour (we did at 830), you miss breakfast."

"Internal room, no window (known before staying) AC controls would only go down to 18 degrees. Small room, minimal space to move - Other rooms looked the same size with or without windows! No luggage storage or clothing drawers. Living out of aa floor opened suitcase. Minimal hanger space. TV had preset channels - most sky - most not usable or accessible. One double socket (with low power USB outlets). Frosted glass toilet and shower cubicle taking up 1/3 of the overall room gave little to no...

"I was surprised how much I enjoyed my 2 night stay here. All credit to the staff from check in to the dining room to room service. Unlike many businesses, the Bailey clearly knows how to hire, train and retrain plenty of wonderful smiley helpful people. Thank you! Other notables, excellent sheets & towels, well designed bathrooms, lovely original stained glass windows overlooking huge Victorian staircase."

"Die Zimmer sind wirklich Mini …man kann einmal ums Bett gehen…Kleiderschrank gibt es nicht wirklich …wohin mit dem Koffer ? Liegt auf Boden …weil man nix ausräumen kann…für ein wochendtrip und allein okay …für 2 Personen eher viel zu klein"