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"I wasn’t under the impression that there is so much renovation going on at the hotel. The first impression as you walk into reception was bar concrete floors and uneven. I was sporting a fractured elbow with having to wear a sling, with the floors under reservation it didn’t feel safe. Tge room we had the air conditioning didn’t work and there was an electric fan which was extremely noisier and sounded like it was going to pack up at anytime. There was no dressing table in the room. There was...

"No complaints. I had to check out very early at 4am and the older gentleman even came out to open the gate for me. Superb staff"

"Great place for our group trip, staff were lovely and helpful!"

"Excellent central location. Well maintained. Safe for solo travelers. Friendly and professional staff."

"Staff were so polite, friendly & helpful. The breakfast had such a choice. Room was clean & tidy ( without window ) air conditioning great . Superb would defiantly stay again. Mins from St Pancras station"

"Séjour en famille très sympa Le petit déjeuner est copieux et bon L’hôtel est calme et la chambre confortable"

"I was travelling for business. It's a great location when visiting the Kings Cross / Euston area. The front desk experience facilitated by a gentleman called Shiv was excellent - warm, personable and authentic - a good ambassador for the hotel. Room was well appointed and more spacious than most. Made use of the restaurant - good food at reasonable prices. Would stay again"

"Great!"

"The TV never worked for the two nights we stayed there. For the price, I was disappointed that we couldn't even turn on the TV. We we told we would get a 20 per cent discount on food by Expedia. This was not true. We wanted to use the 20 per cent off our breakfast, no go. The coupon had SO many restrictions we didn't use it. I was disappointed that Expedia did not state all the restrictions up front. The bathroom offered no privacy but that was noted before we booked the hotel. The room was very...

"Excellent, highly recommended"

"Thank you, receptionist on duty was very courteous and helpful. Good location for getting around. Peaceful area in centre of London. Would recommend"

"Das war ein wunderbares Hotel, die Personal waren sehr freundlich und Hotel ist in Zentrum und es gibt die Lade, man kann einkaufen."

"Great location, close to underground stations and some lovely bars. We had a deluxe king room which was gorgeous, a few snacks and soft drinks included in the mini bar, slippers, dressing gown, gorgeous bathroom with a lovely stand alone bath, only negative there was no view, literally looked into a building with scaffold around it. Fantastic breakfast!"

"The hotel is in an excellent spot for a short stay, most places are easily walkable, and the underground station is right next door. Plenty of shops and eateries are close by, which makes the location even more convenient. The rooms were perfectly adequate for a 4‑star hotel: well maintained, clean, and functional. The TV is on the small side by today’s standards, but not a deal‑breaker. The only real quirk was the black‑marble entrance steps down into the main room. It’s easy to miss,...

"The sink was leaking in the room and the bathroom did not have a door ?"

"great location , nice staff , tea tasted great"