"Clean room, excellent breakfast, walkable area"

"Great location, very central and short walk to main attractions/landmarks including Buckingham Palace and Big Ben. Room was clean and comfortable. However, we found the male receptionist who checked us in a bit cold and rude to interact with - a bit unexpected when you’re staying at hotels. The receptionist the next day was lovely though"

"I liked this hotel a lot. The rooms appear to have been renovated recently. The check in process was fast and efficient. I also like the security measures taken for keeping guests safe. The only nits that keep me from scoring a 5 are as follows: 1) we weren’t issued a face towel. Only a hair and body towel. Would have been nice to have a small face cloth; 2) Most of the time while in the room, I got the sniffles. Hence, my nose was somehow sensitive to the room air. Once I left hotel I was just...

"Very professional and friendly staff."

"Place is a bit run down. Nice staff and great location for Eurostar."