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"Great stay, amazing late night staff assisted with late check in. Clean, comfortable rooms. Good hot breakfast. Broken TV in room they couldn’t fix was only downside. "

"We had a very nice stay at the Bourbon Orleans. Check in was confusing but overall it was a very nice stay. The bed was very, VERY comfortable for us with nice fluffy pillows. We had an upgraded room due to sold out petite king rooms. The room was spacious, updated and the usual amenities. Now the seating and mirror on the wall could be hugely improved. The seating is too minimal, 2 little stools and a tiny table we're basically useless. The mirror is placed too close to the main door entry area, needs to be moved over about a foot so when you're getting ready your not constantly in each other's way. Now as for the noise level, I thought it would be fairly quite as we were on the end and on the 5th floor. That was not true, you can hear everything happening in the hallway, doors slamming all the way down the hall can be heard. The ding of the elevator doors can be heard. There is a gap at the bottom of the door so one can actually conversations. But after bed time it was usually quiet. We had an interior room looking out onto the pool, that was lovely. No balcony. The staff were very nice and helpful and I would recommend the hotel to friends and we would come back. "

"So convenient - quick walk to the Arch Nat'l Park and museum. Ride to the top of the Arch is a unique experience!"

"Great"

"Close to Art Institute of Chicago "

"The staff was incredible! The Chapel Cafe downstairs that is connected to the hotel is absolutely phenomenal! I loved that everything was within walking distance from the hotel including the Riverwalk and the Navy Pier!!! The room was spacious and clean and the total price of the stay was affordable! I would recommend this hotel to everyone who plan to visit Chicago!!"

"Loved the proximity to everything we had on our itinerary. Everything was clean and well kept "

"clean and conveniently located. throughly enjoyed my stay here, will be staying at another citizenm in the future. "

"Very clean and modern"