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"Clean perfect view rooms. Convenient to enjoy navy pier."

"The breakfast was great. Rooms were spotless and the double room had two bathrooms that was great when sharing with a friend "

"I was very disappointed with my stay at the Congress Hotel. The room was in clear need of maintenance and updating. There were cracked tiles and damaged drywall, and the overall condition felt worn and neglected. The heating and air conditioning unit did not function properly, which made the room uncomfortable. The blanket provided had visible holes, and there were noticeable gaps under the door, allowing noise and light from the hallway to come through easily. Soundproofing between rooms was...

"Busy hotel, seems focused on short-term stays making it difficult for staff to stay on top of essential services. Water pressure in 1st room offered just a trickle. Great staff ultimately offered another room, but required tough negotiation not not a good intro to hotel. Public areas a bit shabby - could use a face-lift. "

"Excellent room, well designed and spacious"

"Great room and staff"

"Clean room"

"Staff made a huge difference. So nice and clean! I will stay there again. Loved the view from our room too."

"Great rooms though you can hear everything outside of the rooms. "

"The room does not have cofee maker or fridge..they offer a cofee pods that are charge extra if you use them...it is clean and a perfect location near everything...the staff are really nice and and willing to help whit anything you need..."

"Front desk and housekeeping were excellent , very kind and going out of their way to help. "

"All in all, it was an excellent experience with the exception of the water pressure. The hot water pressure was absolutely horrible."

"Great"

"Great deal and location. My second time staying "

"Breakfast terrific. Good location. Staff is very professional. Very nice."

"Buen lugar "

"Great property, so many cute details in this historic hotel. The staff was friendly, the property was pristine, and it’s close to so many things to visit and do in Chicago. A close walk to Millennium Park, and many shops. "

"The room was clean and service was great."

"Clean room"

"Refused to park my challenger for valet"