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"Ace Hotel Brooklyn exceeded our expectations. Check-in was quick and effortless, and every staff member we met was warm, attentive, and genuinely welcoming. A special thank you to Michael at the bar. He was an absolute delight and shared fantastic insider NYC recommendations that made our trip even more enjoyable. The rooms are spacious, comfortable, and thoughtfully designed. We loved the hotel's unique vibe—it's refreshing to stay somewhere with so much personality instead of another...

"Beautiful hotel in a great area. The staff and everyone were very helpful and friendly! Really enjoy the room I stayed in. Definitely will be back!"

"We had caution tape in our room, and when I informed the receptionist, they said they couldn’t do anything about it. Why would they put us in a room like this with our kids? There was also a strange smell coming from the vents. I didn’t enjoy my stay here and will never book again."

"Staff were friendly, A/C worked great and the location was very central and convenient. The rooms could use some upkeep and the ice machines and water machines on the floors were broken."

"Clean room and bathroom"

"Clean rooms Nice staff Great location"

"Das Personal war sehr freundlich, höflich und zuvorkommend. Die Aussicht von meinem Zimmer aus, war überwältigend.Ich habe mich sehr wohl gefühlt."

"No hot water 2 days maintanence came by nothing change. If they give room 208 refuse it there is strange engine sound 24/7 form bathroom to bedroom impossible to sleep"

"loved the vibe of the lobby"

"The location of the hotel isn’t in the most desirable area of Brooklyn, but the room itself was clean, bathroom too. Both just smaller than expected. Parking $ is available, which is a helpful."

"Felt like you lived in this Brooklyn neighborhood. Easy check-in and check-out. Comfortable beds"

"I lodge 8-10 guest at your hotel. When the guest arrived the front desk staff that was doing overnight was nor friendly. The room do not even have iron to press cloths. Breakfast they wanted to buy was terrible. They did not enjoy their 2night stay at all."

"Todo estuvo excelente, sin duda me quedaría allí de nuevo"