"Lovely hotel. Very special and excellently located. Incredibly polite, courteous staff. Clean and comfortable. Will definitely be back."

"Overall it's good. It's classic. But they didn't actually change the sheets or refill tissues when they cleaned up the room. I'm upset about this because I only asked for one cleanup during my 7 days stay but they still didn't do their job."

"Easily accessible nice hotel"

"All good"

"Room wax clean, staff friendly and explained that if I needed anything, like cutlery, more towels etc, to just ask. Pool was lovely, gym also was good. I didn’t use many of the facilities as was working, but had a nice area to sit outside in the evening and was ideally situated. It was very hot the week I was there, I left the window open all the time and that helped. No air con, but I’m not a fan of that anyway. People have commented before about the train noise, it didn’t bother me at all. I...

"Great hotel in an ideal location. Spa facility is very good as is the rooftop bar. "

"Absolutely amazing hotel. "

"The hotel was very nice. It was clean, the staff was friendly and very accommodating. Great location to access food, shopping and entertainment. The restaurant in the hotel was excellent ( staff incredible). The negative was when we got to the airport and called the hotel to get transportation the concierge told us that they don’t have transportation ( although my reservation said 24 hour pick up and drop off. They said it was false, so I had to get a taxi at a cost of over 100 pounds. When we...