"Unable to used my rewards because book through expidia"

"Clean room, convenient location, lot of good eats in the vicinity."

"They were so accommodating and i am grateful. there was a mishap with our reservation, but the hilton was so kind to remedy that mishap on their end and we truly appreciated that. highly recommend. thank you hilton for the hospitality."

"Wonderful stay! Great location and atmosphere. Nice pools. Hot tub was nice too. Lovely staff. We would go back!"

"There was a slight issue at check-in with the property being oversold. Twice they delayed my check-in and at 6p I spoke to the front desk manager and she was very helpful and assertive and recovered the situation, as she should, and made it right for me. As a former hospitality executive, I would suggest you have a "customer centric" recovery plan to reassign guests to other hotels when you are over-sold. It happens and when it does, it is always the execution that guests care about and the...

"The negatives: Our room's AC did not work more than few hours and the repair person had to come to our room several times to fix it (the AC failed again). We moved to another room once there was a room available to save ourselves from 84 degrees in the room. The room with failing AC was also very dusty and combined with heat, it was definitely less than ideal situation for vacation with family, plus, I did not find it thoughtful when one staff told me to pay extra to change rooms to get a...

"The entire room smelled strongly of cigarette smoke. The odor was overwhelming, and every breath I took smelled like smoke. I was unable to sleep at all throughout the night because of it. Hilton promised that I would only be charged $75 for the room that night, and I would appreciate receiving my refund as soon as possible."

"Wow, we were super impressed!! staff was so friendly so kind so sweet! Love the pool area! Love the whole retro vibe! Petes coffee in the room plenty of towels super soft bed was incredibly comfortable. Really really happy with everything. I would highly recommend this hotel. Also they had a great Cafe and Bar with really nice selection of wines. Service was excellent. We really had a blast.🎉☀️🌈"