"Room was clean - bed was very comfortable. The breakfast was what you would expect - fairly basic but was ok. We didn’t spend a lot of time at the hotel - just slept there. Liked the hotel - lovely looking swimming pool but we didn’t use. At night there was a lot of noise - sounded like teenagers being up late with lots of slamming doors around 2am. The location of the hotel was really good for getting the Metra from Downers grove to Chicago. And downers Grove was lovely and cute."

"This day was not anything close to what was expected or told to be. The price is astronomically high For what you get and they charge you as much as the Hyatt , marriot , and surrounding resorts/ hotels. I was completely dishatisfied as well as with the service. Upon check in it took at least 45 minutes to check in because we were told our room had been canceled even though we called hours in advance to let them know we would be there at AROUND 3:00 a.m. we got there at 3:30 and she said you...

"Two night stay and the toilet did not work. Told the hotel staff at in the morning and not fixed until after five pm. Went almost an entire day which was half of our trip having to go down flights of stairs to the public restroom. Asked that they make it right at checkout and partially reimburse for the inconvenience. Told us they could not since we booked through Expedia."

"Had room service"

"I booked two rooms with two beds, but only rooms with one bed are available."

"Jenny at front desk checked us in with a smile. Was friendly and helpful! Our room was clean and easy to get to, The breakfast was very good and Juan made sure to restock any food that was low. When I asked him which pot was decaf coffee he said they are all caffeinated but immediately insisted on brewing a cup for me,"