"The location was great and the hotel room was fine and clean. The cleaining staff were very nice. Coffee makers were advertised to be in each room. I called to request one and it took a day and half until someone in guest services delivered one. In addition, my hairdryer was broken and also took two days to replace. I had many meetings and this was an issue. The Guest Service Department needs training and revamping. Sadly I will find different accommodations next time."

"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good. However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise. Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."

"I called front desk at night because the wifi was not working and they didn´t answered. There was not hot water in the shower in the morning and the TV signal was not working at all. For the price I payed it was a terrible experience."

"Comfortable beds, attentive service, and great location."