"Poor customer service, I received no friendly response from any staff. Really disappointed has nothing to do with the NY Palace I used to stay decades ago. Won’t stay again."

"Excellent"

"Excellent location"

"Great"

"Room set up we requested was not available so we received an up grade to "bunk beds and a queen" Similar to a college dorm room. It served the purpose but its definitely not for me. Staff was friendly"

"All good."