"The room was dirty and extremely rundown. It definitely was not worth the cost"

"What can I say... My stay was great... Just a good hotel to be in for a vacation"

"Everything"

"The front desk reception was not very inhospitable and unfriendly. The maid came in my room as I just checked in, the hotel manager called me 30 minutes later to ask me to move room and realized it was a mistake from her part. As I went back to my room after my show at the Beacon Theater during that evening around 10:45 PM and all my belongings were gone from my room? The hotel security was alerted, but none of my items were found in the Lost & Found facility, until another security employe did...

"Buena ubicacion"

"I would like to make a complaint about our experience with the receptionist, Migdalia. From the moment we arrived at the hotel, her attitude toward us was rude, cold, and unwelcoming. She did not use basic polite expressions such as “please” or “thank you,” and her manner made us feel uncomfortable from the beginning. We tried to overlook it and gave her several chances because we did not want to judge her based on one interaction, but unfortunately, the same behavior continued every time we...