Find all hotels by Wyndham Hotels in Bao Thon from SAR 207

"I must say, I travel quite a bit and the Grand Hotel du Lac in Hanoi was spectacular. Gorgeous lobby, rooms and eating area. Yet what is even more amazing about this Hotel is the staff. Everyone speaks perfect English and is extremely courteous and helpful. Lily and Jack were especially instrumental in helping me navigate around the city. They added me to a WhatsApp chat and were extremely accommodating, responsive and easy to get a hold of, calling me cabs several times. They negotiated with the can driver on my behalf and when I didnt have time to go back to the hotel day of my return they arranged to have my luggage sent to the airport and coordinated so it showed up exactly when I arrived. If you’re looking for a place to stay in Hanoi, look no further. Love this place and all the staff!"

"The hotel staff were all super nice! Shout out to Ms Jennie who arranged for our Sapa and Halong Bay trips. We had a memorable experience in Vietnam."

"Great location , close to the old quarter and lake so extremely convenient. One of the best breakfast options during our trip. Staff are very helpful. Spa was average . The rooms were very clean but a little small esp with international travelers luggage . "

"The people at the front desk are VERY HELPFUL and made our stay enjoyable "

"This hotel was brilliant very cheap rooms are lovely clean and very pleasent free WiFi everywhere in hotel flat screen TV. But the best thing about hotel is the staff my husband and I have visited more than 40 countries and stayed in 5* to your basic guest house but never have we come across such helpful professional staff ever. It was our first time in Vietnam we told the staff what we wanted to see and they arranged everything for us getting us brilliant prices on all trips. When we travelled to Sapa on overnight train the hotel arranged for member of staff to come to train station and make sure we got on right train, over and above helpfulness.I would highly recommend this hotel."

"Had a great stay here. Perfect location. Staff is top level. I had an issue the first night and the next day they caught me as I was leaving for the day and asked if they can go in the room. I came back and everything was fixed. The staff themselves are all super friendly and very welcoming. I’ll miss my morning chats with the front desk manager. She was amazing. Full of tips and recommendations. They even got me a cake for when I was leaving. Also the bed was the best bed my entire trip throughout Vietnam. Will deff come back here if I were to return to Hanoi. "

"Lovely staff, beautiful Colonial style mixed with modern touches, excellent restaurant. Would gladly stay again!"

"The Champton was fantastic! The staff were so incredibly kind and helpful and we were always greeted with a smile. They really set the bar high for our 2 week vacation. "

"The staff is amazing! So friendly, so responsive and respectful! The breakfast is one of the best hotel breakfasts I've ever had!"