Find Hotel with a Concierge in Back Bay, MA

"Lenox staff were so accommodating. Beverly the concierge was very friendly and helpful. The hotel is charming!"

"Excellent friendly staff Only criticism is the bathroom was very small in comparison to the rest of the suite"

"The property was excellent. The staff was helpful and friendly. The area had plenty of shopping and dining options that were within walking distance. We enjoyed our stay there and will recommend it to others."

"Awesome, awesome, awesome. I could not find another word to describe my stay! Awesome. "

"It was a great experience for us in the Boston area"

"Everything was perfect! "

"Over the hotel was nice and clean. The only negative was a one in the morning fire alarm malfunction, which made everyone get up and gather in the lobby while th Fire department figured out what was going on. Management did not address the issue or offer any kind of.compensation for the inconvenience."

"The connection to the Prudential Center was a huge plus. "

"Rooftop pool and bar are a major draw! Hotel restaurant and bar is excellent too. "

"I think the hotel is upgrading their rooms and we just happened to get one that had not yet been upgraded. Although it was pretty comfortable, the carpet had several stains from spills that greeted you when you walked in. In addition there were some mechanical things that did not work and the legs of the coffee table were frayed from many battles with a vacuum cleaner. The front desk person was very helpful even though the front desk is in the basement. The continental breakfast was basic...