Find hotels near The Shops at Prudential Center, Boston from SAR 505

"The rooms in this hotel are tiny, even when you reserve a room with a private bathroom. There is no desk to work, and the bed is up against the wall so if it's two people, one has to climb in from the other side. I was in the mezzanine level and that meant I heard all the noise from the lobby below, and I couldn't keep my window blind open because people could see me in the building next to me. When I told the manager that the bathroom and reading light were not working he was first dismissive and then argumentative."

"The bar mixed good drinks and the breakfast menu and service were great"

"Very disappointing and alarming experience. Around 1:00 a.m., while I was asleep, the bathroom glass door in my room suddenly shattered and scattered glass across the floor. This was a serious safety hazard, and I could have been badly injured. Although staff moved me to another room, they were not apologetic and did not seem to treat the incident with the seriousness it deserved. This was not just an inconvenience. It was a serious guest safety issue. I request that hotel management contact me directly regarding this incident and explain what actions are being taken."

"Great "

"excellent location"

"Enjoyed our stay. "

"Run down. "

"The hotel is under the construction so it is quite inconvenient. The elevator is quite slow. The fridge was unplugged and there is no clean ambient spaces for the lobby area. The room is quite new and clean. "

"This was a great affordable stay!! It is very small but you get what you’re paying for. The staff was very nice and considerate. There was a random sock in the drawer under the bed so i know housekeeping doesn’t look super through. Also our ipad didn’t work in the room so we couldn’t use some features but I wasn’t in the room enough for that to matter. The decorations in the hotel were so pretty!! Overall a great experience I would stay again."