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citizenM Boston Back Bay

4.0 star property
Hotel with a restaurant, steps from Newbury Street

Choose dates to view prices

Photo gallery for citizenM Boston Back Bay

Lobby
Terrace/patio
Lobby sitting area
Interior detail
Exterior
In the heart of Boston, citizenM Boston Back Bay offers a vibrant retreat with a 24-hour gym and restaurant. Unwind in the bar, stay connected with WiFi, or enjoy coffee and tea in the lobby; this hotel near Harvard University also features express check-in/check-out and smoke-free premises.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi
The current price is SAR 747
SAR 869 total
includes taxes & fees
21 Sep - 22 Sep

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Eco-friendly toiletries
Hydromassage showerhead
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(197 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Eco-friendly toiletries
Hydromassage showerhead
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
408 Newbury street, Boston, MA, 02115

What's nearby

  • Hynes Convention Center - 5 min walk - 0.5 km
  • Northeastern University - 8 min walk - 0.7 km
  • Fenway Park - 8 min walk - 0.7 km
  • Copley Square - 13 min walk - 1.1 km
  • Boston University - 2 min drive - 2.2 km

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪The Bebop - ‬3 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬3 min walk
  • ‪Tatte - ‬4 min walk
  • ‪Shah’s Halal - ‬4 min walk

About this property

citizenM Boston Back Bay

Upscale hotel near Newbury Street
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A TV in the lobby, an elevator, and luggage storage
  • A water dispenser, coffee/tea in the lobby, and multilingual staff
Room features
All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 2:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Northeastern University, and The Shops at Prudential Center. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

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Reviews

citizenM Boston Back Bay Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 1383 out of 1785 reviews
Rating 8 - Good. 264 out of 1785 reviews
Rating 6 - Okay. 83 out of 1785 reviews
Rating 4 - Poor. 25 out of 1785 reviews
Rating 2 - Terrible. 30 out of 1785 reviews

Reviews

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and lovely place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every about this place.
Stayed 2 nights in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

palmerin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff and convenient to city
Stayed 1 night in Aug 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area and room was great !
Stayed 1 night in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Aug 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This chain has really figured out how to have a cozy and welcoming hotel. Rooms are spotless and the furniture is so well thought out.
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Bed was very comfortable. Room was very clean and comfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!! Love the property and surrounding area. Ty
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to shopping & dining!
Stayed 3 nights in May 2025

8/10 Good

theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel in the heart of everything. Very nice staff. Small rooms, but it’s Boston, so it’s to be expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
We went to an event at Fenway Park. Citizen M was a convenient location. The rooms were clean, very modern and minimalistic. Would stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, fun & funky modern hotel with comfy beds and excellent shared spaces.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are catching a game at Fenway, this is a perfect spot. Great location.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the nicest hotel’s ive ever stayed at. Such great service and super modern and the rooms were beautiful and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location and friendly service
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and easy check in/out process. Super close to all types of foods and was just a 10-15 min walk to Fenway. Highly recommend and I will definitely be staying here again!!
Stayed 1 night in Sep 2025