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"The hotel has an excellent location, spacious rooms, friendly staff, and fast elevators. Housekeeping was also good. However, the rooms are outdated, the furniture and bathrooms need renovation, the carpet had an unpleasant smell, and the lighting was poor. There was also some minor noise. Considering the high price, the overall experience was disappointing. I definitely wouldn’t stay here again."

"The ceiling of our bathroom started to leak water and bubble, leaking onto the toilet. Thankfully we were checking out as soon as heavy rain happened. The hotel room was super incredibly small for the price. It was practically a shoebox. The bathroom was incredibly small."

"Small rooms which are typical of NYC. Great location in upper west side. Comfortable and quiet rooms."

"Family-friendly"