"Room stunk like cigarettes"

"Room was dirty, AC was broken, all water stopped working. Worst hotel I’ve ever stayed at."

"The breakfast was average. During our stay housekeeping never cleaned our room or emptied our trash, no service yet they were polite in the hallway when I got new towels. The ice machine on our floor didn’t work the last 3 days. With our limited mobility as my spouse uses a cane, I had to go to the second floor up stairs, which I don’t do well with my health. The next door restaurant had a good variety and we ate there a couple times. Parking was easy. The bed was firm with foam pillows that...

"The staff and room are really good."