البحث عن فنادق بتصنيف 5 Star في جنوب كانكون من SAR 951

"Unfortunately, my stay was very disappointing from beginning to end. On the first night, the air conditioning in my room did not work, making it very uncomfortable to sleep. I reported the issue to the front desk, but they did not offer to move me to another room. In addition, there was no hot water, which made the experience even worse. I also had an unpleasant experience at the adults-only pool. I was told that I could not stay in that area, yet at the same time there was another adult...

"Great views ."

"Excelente"

"My first time at Moon Palace after staying in other hotels in the Zona Hotelera. Other for the beach not being swimmable, everything about this hotel was amazing: the service, the staff, amenities, food. Everything also very clean and organized."

"Great experience"

"This resort was definitely not what I expected. 1. The food was AWFUL. We were a party of 22 and have of use got extremely sick. Half of our group got food poisoning. 2. The food was not good. Everything was buffet or family style. It was not fresh and it was almost impossible to get reservations. If you didn’t have reservations, you had to eat at the buffet. Again, the food was not good at all! (The Rio, the Cave, the Buffet) The Agave and Zen were decent. 3. The amenities were mediocre: the...

"Exactly what my boyfriend and I wanted for a summer trip, we hung out by the swim up bar and beach and just enjoyed the amazing food and service at Excellence. The Indian food at Basmati and sushi at Spice were to die for. The breakfast at The Lobster House, a total hit. And the kiwi margs ended up being the drink of the weekend! If you want a gorgeous, relaxing but very entertaining resort to eat some of the best food in Mexico at, this is your spot. Also, the service alone deserves its own...

"The staff was very helpful and fast with service."

"We decided on this resort because it was fairly new and in an area that we’ve never stayed before. We were pleasantly surprised when we arrived. The property is very clean, modern and spacious. Check in was simple and fast. We had the swim out suite and it was beautiful and spacious and the water was always clean. The beach was very nice and it was well maintained with minimal sargazo. The staff at the pool were so attentive, Bettyna was so kind to us and even though we had our own swim out...

"La atención de todos los empleados es muy buena , siempre están al pendiente de lo que necesiten sus huéspedes.."

"very excellent experience will come back soon"

"Magnífico hotel , no tan grande pero la playa y el servicio, esta maravilloso , además la playa a con la arena muy blanca aún"