البحث عن فنادق بتصنيف 5 Star في جنوب كانكون من SAR 951

"Unfortunately, my stay was very disappointing from beginning to end. On the first night, the air conditioning in my room did not work, making it very uncomfortable to sleep. I reported the issue to the front desk, but they did not offer to move me to another room. In addition, there was no hot water, which made the experience even worse. I also had an unpleasant experience at the adults-only pool. I was told that I could not stay in that area, yet at the same time there was another adult...

"I got very sick from the food. I complained and they denied any wrongdoing. I would not recommend this hotel. They also tried many attempts to hard sell a very expensive timeshare. The room mini bar was poorly stocked for an all inclusive. The pool area had almost constant boom boom music. The room smelled and was very damp. Staff expected numerous tips even though all inclusive. This was definitely NOT a relaxing all inclusive experience."

"I will never go back"

"My first time at Moon Palace after staying in other hotels in the Zona Hotelera. Other for the beach not being swimmable, everything about this hotel was amazing: the service, the staff, amenities, food. Everything also very clean and organized."

"Best resort I’ve ever been to, hands down. 10/10 experience from start to finish. The service was top tier, the staff was friendly and attentive, and everything was clean and well maintained. The food, amenities, and overall vibe were perfect for relaxing and enjoying myself. I would highly recommend this resort to anyone looking for a stress-free, luxury getaway. I’ll definitely be coming back!"

"Love this place and would go back. Food was great quality for all-inclusive at this price, drinks were great and staff was amazing. The only complaint we have are two things. First, this place is isolated from downtown Cancun and requires transportation to get anywhere. A one-way cab trip was around $70 and that is the cheapest. They do not allow Uber drivers on the property, otherwise that would be an alternate solution that would be more affordable. Our second complaint is the absolutely crazy...

"Excellence did not disappoint! Everything was actually perfect. I’ve stayed at a lot of all-inclusives and this has to be among, if not the best."

"Love this resort so much! Luxury accommodations and amenities. Also the staff is wonderfully friendly. I will be back."

"I understand it was a privilege hotel, but customers should have the option to carry their own luggage if they choose"

"We had a beautiful time at the Mirage. Everything was clean and the staff is above and beyond. The food was amazing and the entertainment was A+. The butlers Luis and Lalo were fantastic. My husband and I truly enjoyed ourselves and will definitely come back."

"very excellent experience will come back soon"

"Necesita remodelación,pintura,chequeo de los detalles,la mueblería de las habitaciones no están en buenas condiciones,la atención y los servicios excelentes,recomiendo el desayuno incluido,muy variado."