البحث عن فنادق بتصنيف 4 Star في ويلوبي من SAR 334

"The front desk employees were rude. They advised we had free breakfast but then made us pay. Housekeeping didn’t switch out my towels or make my bed but did it for my family members who came with me. Valet never greeted us and didn’t check in our car on different days"

"This place was great. It felt like early 20th-century elegance. The hotel was outstanding, within easy walking distance to the Guardians game, and just around the corner from the lake. We will be back for sure!"

"Parking at $40 too expensive."

"The valet attendants were fantastic; helpful & friendly. As a solo, female, traveling I always felt safe coming and go from the hotel. The doors lock at 10pm and require a room key for entry. The desk attendants were very friendly, always had a hello/good morning/evening. The room was small, but stunning! I chose the hotel for the aesthetics and they did not disappoint! I would absolutely stay again."

"All good"

"From check in to check out the staff was amazing. Has a hiccup with the fridge not working in the room and they made it right immediately. We had paid for the made to order breakfast for our entire stay and it was very very good and the waiter was wonderful. We were hoping to have some pool time but it was under maintance which is understandable since it was just opening up for the season. That did not effect our stay or the review because things happen. We will definitely stay again."

"Excellent ser"

"I travel to Cleveland frequently for work. This was the first & last time staying here. I paid $250/night for a room with a non-working AC unit. I went to the desk to ask them about it, they told me it was “motion activated.” I went back to my room & walked around for a few minutes - still nothing. Looked around & couldn’t find any sensors. Called down to the desk & they offered to send an engineer to check it out…at 9:30PM. I had to ask to be moved to another room, in which they acted like that...