Find 4 Star Hotels in West Hempstead, NY from SAR 637

"То что в номере было холодно это уже было не комфортно"

"Overall was good, except the bad smell in lobby."

"Nice hotel and staff was great"

"Great Location !! Kept fairly clean we just had issues with our bath tub drain but besides that our stay was extremely pleasant. They give you a $15 credit daily to use in the cafe we stocked up on water and other drinks for the fridge, great perk ! We will be back"

"Clerk at the desk was really nice. The hotel is clean, convenient and well lit."

"1"

"Location was great and they even offered discounted parking a few blocks away about $50 per day. The first night the ac was not really cooling we had to called the receptionist and they sent someone within 20 minutes to fix it. I was surprised the room came without microwave, coffee maker and plastic cups. It had a refrigerator but no coffee machine or cups, we had gotten some juice and had to buy cups across the street for a few dollars. Beside that I enjoy the noon check-out. Afterwards I was told by staff that I had to ask for the coffee maker and cups at the front desk. The location was perfect, we walked everywhere. "

"Loved the staff. Rooms were great. Everything was amazing. They have a club and rooftop. Amazing stay. Will be coming back soon."

"We booked an upgraded room unfortunately when we arrive, the room was not ready and it was broken. There was a lot of confusion among the staff of what was going on. We ended up waiting for many hours in a small cramped lobby. My wife is incredibly tired. We felt frustrated and angry, and when we had to be put in a room, we were putting in a room with incredibly noisy air conditioner. I was like sitting next to a diesel truck then room also was lower grade, but we stayed in there till our other room is ready. We moved into our right room ready by the television was broken, and I had a flickering light stove would give an epileptic person some sort of seizure the entire experience was lackluster and for the money that we paid it was completely underwhelming would avoid it all costs. Plus location and cleanliness negative everything else."