"Overall, I had a very pleasant stay and would rate my experience 4 out of 5 stars. The staff was friendly, welcoming, and always willing to help, which I truly appreciated.
The main issue during my stay was that the air conditioning in my room was not working when I arrived. Since air conditioning was listed as an included amenity, I expected it to be available from the start. After reaching out through Expedia, the issue was addressed and fixed, and I was satisfied with the resolution....
"Overall, I had a very pleasant stay and would rate my experience 4 out of 5 stars. The staff was friendly, welcoming, and always willing to help, which I truly appreciated.
The main issue during my stay was that the air conditioning in my room was not working when I arrived. Since air conditioning was listed as an included amenity, I expected it to be available from the start. After reaching out through Expedia, the issue was addressed and fixed, and I was satisfied with the resolution....
Armando