"Longer wait at front desk - for such a big hotel with hundreds of room 1 or 2 front desk seems simply out of proportion, especially during typical check in time. some of them needed help as well so they keep bouncing with Manager for help. I requested 2 rooms next to each other which they failed to support, so the family was split. One rooms water faucet broke. Longer wait at elevator as well. Overall location is the value for money, soo close to timesquare."
"Longer wait at front desk - for such a big hotel with hundreds of room 1 or 2 front desk seems simply out of proportion, especially during typical check in time. some of them needed help as well so they keep bouncing with Manager for help. I requested 2 rooms next to each other which they failed to support, so the family was split. One rooms water faucet broke. Longer wait at elevator as well. Overall location is the value for money, soo close to timesquare."
ABDUL MAJID