البحث عن فنادق بتصنيف 4 Star في إيدالغو من SAR 496

"Family Friendly environment"

"The rooms always felt humid. Buffet was always the same thing every day. Lobby’s felt super hot."

"We can a great time - it's a smaller resort, but in the best possible way."

"It was okay"

"The new renovations are incredible and the staff are so friendly. This is by far our favorite resort in the Cancun area."

"We weren't aware that the property was under renovations. Beach chairs were never cleaned Constantly had children in the adult only area. While I understand the inconveniences of renovation, the furniture in the registration area was so dirty I did not sit on it. This area is a guest's first impression and it was definitely unacceptable. We have been to various properties in the hotel zone and we will not be recommending this one."

"The staff was really nice and welcoming. The room was clean and housekeeping made sure the room was clean. The beach view was perfect, we just didn’t have access after 6 or 8."

"Check-in was 3pm wasn’t giving room keys until 3:40pm bellman guided us to the room which looked like a bomb went off. Beds destroyed plates on the floor champagne glasses in the room. We were asked by the bellman to step out waited for 4-6minutes in the hallway. We were guided to another room and I was upset and they said if you want to upgrade it’ll be 150 more a night. I didn’t want an upgrade I wanted to be treated with respect and have someone genuinely care that they messed up. Instead...

"The majority of the staff provided excellent service and were genuinely helpful. However, some staff members seemed noticeably more responsive when a tip was involved."

"Todo el personal muy atentos"