"the 1 star was for the staff who were not helpful but totally rude. this is not the staff at check in for the main hotel, but the staff across the street from the main hotel. they didn't know anything about the area, about public transportation, about sight seeing in the town...etc. it was always, "sorry ma'am". two ladies were complaining about the guests within earshot. so unprofessional. the only person i saw that was nice and patient was the young Chinese lady, everyone else was...
"the 1 star was for the staff who were not helpful but totally rude. this is not the staff at check in for the main hotel, but the staff across the street from the main hotel. they didn't know anything about the area, about public transportation, about sight seeing in the town...etc. it was always, "sorry ma'am". two ladies were complaining about the guests within earshot. so unprofessional. the only person i saw that was nice and patient was the young Chinese lady, everyone else was...
Kai-Ti