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"Great location. Stanley Park is a short walk away. Many places to eat also a very short walk. Located close to hwy 99 if using a car. Parking was extra at $45 + tax/day. The room was nice and clean. The A/C situation is a bit strange as it had a unit in the room rather than built-in, but we later found out that older buildings never came with A/C's installed in Vancouver, so then it made more sense. It worked, kept the room comfortable, but took a day or two to get used to the noise. The hotel...

"Really welcoming, great location, friendly staff, comfortable, clean and quiet rooms. Would definitely stay there again."

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"This is a terrific property! The location is great in the heart of Yaletown, and the staff are beyond helpful and kind. Highly recommend."

"Very nice hotel. Perfectly located downtown near the water and stores. Very nice French atmosphere and restaurant/café. Great place !"

"The family room was very large, enough space for a family of 5. Views of downtown Vancouver were amazing. The indoor pool has two hot tubs and the gym had lots of exercise equipment. The room was neat and tidy but not as clean and detailed as I would like for the price we paid. I can tell that between and behind furniture, including along base boards were not vacuumed. I like my room extremely clean."

"We were greeted by very friendly, informative staff. We were given access to our room 2.5 hours early. Towels were very plush. Bathroom toiletries were high quality. The only downside was the availability of the restaurant. They had a problem with the fridges."

"The manager was completely dismissive when I raised legitimate questions about our bill. As a customer who has booked three rooms for multiple days, year after year, I expected our continued business to be valued. Instead, I was met with an unprofessional attitude. At one point, he even held his hand up in my face to stop the conversation, which only reinforced how little respect was being shown. Based on this experience, we will not be staying at this hotel again, nor will I recommend it to...

"The one-bedroom suite is more spacious than the one at the Richards location. Most of the staff are friendly and helpful, and the location is very convenient. The bed is comfortable, and I also really like the open closet, storage room, and bathtub. The suite has a nice view facing Granville, and I love the office desk and dining table as well."

"Great location, friendly staff and very comfortable room."

"Such a perfect location! Clean beautiful walkable area. Perfect for cruisers like ourselves!"

"Great experience. Clean, comfortable hotel located downtown very near to cafes, restaurants and a very nice mall. Staff are welcoming and very helpful. Flexible checkout upon request. Excellent overall"

"Most staff were friendly and efficient. I arrived early at the hotel due to flight time, and the check-in person was less than welcoming. By contrast the concierge was great, helpful considerate and able to suggest some local places to visit whilst awaiting check-in. My room/apartment was spacious and comfortable, and very clean. Restaurant staff were more friendly in the evening than at breakfast, but all were cheerful. Checkout woman was smiley and friendly, and again, the concierge stored...

"we loved the area that we were in and that the hotel staff were very friendly and helpful. We enjoyed the room."