البحث عن فنادق بتصنيف 4 Star في تشستنوت من SAR 464

"The hotel oversold the rooms and apparently that means the hotel gets to pick and choose who they want to lie to. My room was supposed to be ready at 12, it wasn’t. I literally chose to come stay here because of the bar. Unfortunately I couldn’t see past the horrible front desk experience. I was hoping to like this place so that my family and friends would have a comfortable stay while in NYC. I will never stay here again or subject people that I love to this place. The room I was promised was...

"Staff member Diana at the bar/resturaunt was so helpful and kind. I appreciated her hospitality "

"Junibelle was so lovely and helpful. She was quick when checking in and helping me figure out the error with my reservation. Expedia & online suggested there was a hot-tub which was a big reason why i booked and it was not working which was a bummer."

"Huge room. Well appointed. Helpful staff. Good breakfast."

"Very nice. 😊 "

"From check in to check out, The Sonesta is top tier! Their rooms are beautiful and clean. The bar is gorgeous and perfect for a drink. I especially loved the $15/day credit to use either at the bar, restaurant or cafe. The staff responds to any request quickly and efficiently. The pool is divine with it's heating and the many windows and skylights let in such great sun; perfect for lounging poolside. My only complaint is the inconsistent pool hours. They are different every day and are not...

"After checking in that evening I discovered that the elevator I was using was malfunctioning because it took me to a different floor from the floor I was supposed to get off. Later that evening, I tried to go downstairs and the elevator I was in, got stuck on a floor above mine, door wouldn't open , no movement-JUST FROZEN. After 8-10 minutee elevator started to move going downstairs and eventually I got off on the main floor. I complained to make staffer behind front desk."

"Clean rooms. Restaurant downstairs was tasty!!"