Find 4 Star Hotels in Champions Gate, FL from SAR221

"My experience was excellent. All of the staff were very accommodating and eager to help and so nice. I also mentioned at check in that I was celebrating my birthday weekend and when I returned to my room from the pool, the staff had placed a birthday gift for me. I enjoyed the lazy river and wave pool the most but all of the amenities were great! I will definitely be a returning guest."

"Problems started with them telling us the spa is NOT heated after we had it booked and arrived. When I called to let them know it was broken they said it costs an extra $35 per day to have it heated. I argued multiple times this was not advertised and finally my wife got on the phone and asked the woman if she ever in her life heard of a SPA that is not heated. So she said she would send someone out. THREE hours later we gave up waiting and went to dinner and someone came out and he said to my...

"The house was lovely. There were no issues."

"Service was ok"

"Property in the good neighbourhood, big but a not really clean. Need more attention for cleanliness "

"This was a family trip, traveling with nine grandkids ranging 4yrs to 13 and seven adults. House had so much potential but was not well maintained. Several broken pieces of furniture, appliances and baby safety gate. Trash all over property. Work vehicle parked in the garage with several containers of pool chemicals. Called immediately about child safety gate and was told maintenance would be notified no one showed up to fix. Next morning we checked out due to the unsafe conditions and lack of...

"The pool had worms in it, I called but no one came to remove them. I was able to get them out myself. "