Find hotels near Universal’s Volcano Bay, Orlando from SAR 311

"Absolutely unacceptable experience at the Rosen Inn on International Drive in Orlando. The room had multiple roaches, at one point they were coming out one after another. This is not a minor issue, it’s a serious cleanliness and health concern that no guest should ever have to deal with. On top of that, the bathroom door was broken and would not close, showing a complete lack of basic maintenance and room inspection before assigning it to guests. It’s extremely disappointing that a hotel would allow rooms in this condition to be occupied. This reflects very poorly on the management and overall standards of the property. I have documented everything and will be escalating this to corporate, as this stay did not meet even the most basic expectations. I strongly recommend others think twice before booking here until these issues are properly addressed."

"The room was clean and considering what we got for the price we paid, it was definitely worth it. I recommend this place"

"Our stay was very good!!! The room was extremely clean and well appointed! We loved the 2 seperate rooms and it didn't feel like we were on top of each other!!! "

"Todo lindo hotel limpio mucha diversión para los niños me encanta el detalle de entrar a volcano bay temprano y ir a pie es una linda experiencia. El personal del hotel atento y carismático. Gracias a la Hauskiping no la vi ni la conocí pero tuvo el detallazo de arreglar la cama de mis niñas colocando todos los días su muñequito de bluey que dejaba tirado . Gracias la niña y yo lo agradecemos muchísimo. A ella le gustaba llegar de los parques y ver su muñequito acostado yo esperándola . ❤️❤️"

"Beautiful, clean, and tidy; the staff were very friendly and competent. The rooms and the pool were superb. The only drawback—which they really ought to address—is the need for more staff at the entrance during check-in; there was only one person on duty, and I believe that having two people at the counter would help expedite the check-in and check-out processes. Thanks!!!"

"Great stay, food was great value"

"Was wonderful to stay at cocokey"

"2day stay Location was perfect surrounded by many restaurants & fast food spots certain stores for shopping centers, souvenirs and etc. traffic is bad coming and going from the hotel depends on the time of the day. Parking wasn’t bad the area was quiet. However room was clean a little out dated but comfy for the price although I wasn’t there to swim the pool was close during my stay. I’ll book again for a last minute trip"

"The staff was amazing throughout the day and night. Very quick with room service. If you call for extra pillows after 1am a robot will be sent to your room, super cool! "