Find 3 Star Hotels in Macdona, TX from SAR 212

"Room was not as clean as we would have expected. Sink and tub drains were not working properly, Hotel Engineering worked each twice. We still had the same issue throughout the entire stay. Overall, hotel could use an interiors upgrade. However, great location, advantage walkability to most major stops in downtown San Antonio."

"The room itself was clean but the bathroom was horrible. I don’t know if it just got missed but it looked like months of neglect and mold starting to grow. Also the Wi-Fi almost never worked, and from the number of hotspots I saw, it wasn’t just me. The beds were soft, breakfast was great and the staff were wonderful!"

"Great place for familes to stay in the middle of the city. "

"I am writing to formally raise a complaint regarding my recent stay at your property. I originally booked a two-night stay for $263; however, I was ultimately charged $362. When I returned to the front desk for clarification, I was told there was a $20 parking fee. This fee was not disclosed during booking, nor was it mentioned at check-in. In addition to the unexpected charges, the condition of the room was unacceptable. Upon arrival, my child found a dirty sock on the floor, indicating the room had not been properly cleaned. When I reported this to housekeeping, their response was dismissive and unprofessional. There were also multiple maintenance issues. The toilet did not flush properly, and the air conditioning unit was not functioning. After contacting the front desk, maintenance was sent, but I was told the issue could not be fixed at that time. Instead, I was provided with a fan, which did not resolve the problem. Due to time constraints, I was unable to relocate to another hotel. At checkout, I was informed that I would receive a reimbursement; however, I have not yet received any refund or follow-up communication. Given the undisclosed fees, poor room conditions, and lack of resolution during my stay, I am requesting a prompt reimbursement. Please provide an update on the status of this refund at your earliest convenience. Thank you for your attention to this matter."

"When we first arrived the bed sheets were all stained n we asked if they could come out clean ones and they made us go downstairs n get clean ones n put them on ourselves. "

"Didn’t try it"

"Comfortable"

"Air conditioning was like Antarctica, parking was great room was clean. They provide full size shampoo conditioner body wash and lotion "