"Lovely hotel, great location and really comfortable.
Fan provided in room which was good as I stayed during a heatwave, but do wish I had booked a hotel with aircon!"
"Really pleasant hotel and great facilities. The gym is only small and was busy but it served the purpose I wanted it to perfectly and it was great to have the access to the spa for a short while too.
Pleasant food, comfortable bed. Would highly recommend."
"Very good hotel and reasonably priced. Drinks are very expensive. Our check out experience was dreadful. It took 25 minutes because the receptionist could not work out it the Expedia payment was complete. Spoilt what was otherwise a very pleasant experience."
"Good location. Quiet. Comfortable beds and rooms well equipped. However, room and communal spaces were tired and dirty. Building work was taking place with no prior warning on booking. Breakfast in restaurant was slow and food was served cold."
"Overall, the hotel was well maintained and our room was clean and comfortable. The staff were friendly and the cookies at the reception were delicious! The breakfast was also really good. Only downside was that there was some white noise in the room and the floors were a little squeaky."
"We had a really enjoyable stay at the DoubleTree by Hilton Cheltenham. The location was excellent for exploring Cheltenham and the Cotswolds, while still offering a peaceful setting.
The connecting rooms were ideal for our family, giving us plenty of space while allowing the rooms to remain connected. The air-conditioning was also a big plus, particularly during the warmer weather.
The hotel was comfortable, welcoming and had good leisure facilities, which we really enjoyed.
The only minor issue...
"Amazing stay at at gem of a hotel. From the warm staff to the great food we had a wonderful stay. Only there for one night was our only regret. Highly recommend this place if you’re visiting the Cotswolds!"
"Surprised by the quality of the room and had a comfortable night's sleep. Air con was working well, TV was good, bathroom with a bath was bright and modern. Food and drinks are on the expensive side. Staff did a good job of welcoming us. Be warned, it does say on the listing, rooms on the 1st floor do not have lift access, so if you struggle with stairs worth making a deliberate accessibility request. We made this booking at the last minute, room was ready and in grand condition, with beds and...
"The hotel is very good and should be excellent. Unfortunately, it is let down in one area, the restaurant. We had issues at breakfast on both mornings as did others seated around us. I would describe the breakfast as “chaos”. It is a shame because aside from that the hotel is very good. The check in staff were excellent and the spa is more than adequate."
"I actually enjoyed my stay at this hotel. We had a classic double room and it was bigger than it looked in the photos. The bed was comfortable and the room had everything we needed (hot drinks, Elemis shampoo, body wash). Some slight wear and tear on the furniture (warped side tables and desk) which is easily fixed and will make the room near perfect.
The only issue we did have was this thinness of the walls and ceilings. We were woken by people walking in their room above us and could hear...
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