"Beautiful hotel. It was very clean and comfortable. The staff was helpful. We only stayed one night for an event we attended and it was close enough to the center."
"Hotel room is modern and clean. Room had all amenities we needed. Staff are friendly and helpful. Hotel is just next to the train station and an easy walk to shops and eating places. It also close to Cardiff castle."
"Good location although noisy in the evening, however the wet room drain gave the room an unpleasant smell. The hotel must have been aware of this, as when I arrived the window was open and the bathroom fan on. The problem became evident overnight when I had to shut the window and turn the bathroom light off. They should not have put me in that room. Very disappointed."
"When I arrived at 2:30 PM, hoping to check in or early or leave my bags, there was no one at the front desk. I called the indicated number. The person reminded me that check-in was at three and that he would come to the desk only at that time. He eventually showed up at 3:30, quite unapologetically, and checked in me and other waiting guests. At the hotel, most of the time, there is no one at the front desk, even though the front door is open onto a busy street.
The room was of a reasonable...
"EasyHotel Cardiff provided a clean, secure stay with exceptionally helpful staff. My partner and I stayed so that I could run the Cardiff Half Marathon, the location was ideal. As the race passes directly by the hotel, it offered an excellent viewing point for supporters. The staff went above and beyond by providing my partner with coffee and even tracking my progress on the race app to ensure he didn’t miss me.
Travelling by train, we found the hotel conveniently located just a short walk from...
"Fine value for what we paid. Nice location! Fairly quiet neighborhood and dozens of places to eat with a 10 minute walk.
Gentlemen: if we take our wives here for our anniversary, we might find we're not celebrating that anniversary the following year if you know what I mean :-)"
"They gave us an accessible room and that was very helpful for my husband. The bed was very comfortable, the room was spacious. The hotel was in the perfect location for everything we were doing. I was disappointed the breakfast ended at 9 AM it never gave me the opportunity to have it. Night staff said it ended at 10 and it didn't. We requested late check out and paid 20£ for two hours extra time. Unfortunately cleaners were not made aware so they still barged in the morning of and after being...
"We liked the individuality of the property. Staff, especially Sandie, were delightful. We really enjoyed our stay, apart from one day. All day on the Saturday there was loud, very, music coming from the bar. It permeated the whole place and one could barely hear oneself think! It was so penetrating as to be unhealthy. If it hadn’t been for that, our scores would have been a great deal higher. But if we could avoid that, certainly we would return."
"Excellent hotel with efficient and friendly staff. We were upgraded to a lovely room on a higher floor. Large suite with great views.A quality breakfast was also included in the price."
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