البحث عن فنادق بتصنيف 2 Star في بيرمينغهام من SAR 166

"I want a refund. I couldn’t even enter the property - host did not make details for entry available even after constant communication attempts! And then tried to coerce me into cancelling if I “wasn’t happy! CANCEL ASAP!”"

"staff were amazing, super friendly and helpful, service and food was 10/10, we were in for a concert and we were given super clear instructions in terms of transport and things to do, super helpful we would definitely stay here again "

"Very frustrating and disappointing. "

"I didn’t get sent check in information so was left standing outside. Luckily, someone already checked in came out and shared the WhatsApp number with me. The internet didn’t work so not tv either. Sink was dirty, very cheap/ thin pillows, and the window wouldn’t shut. Not a bad location and nice to have space with sofa etc."

"I felt unsafe staying here as a lone female traveller and would not recommend it to anyone travelling alone - the only think that made me feel better was barricading the door with the chair in the room as the lock was loose "

"I could not gain access to the hotel. Also the phone number given by Hotels.com to contact the hotel did not work. Also hotel.com are refusing me a refund despite me arriving and being unable to gain entry."

"Very hot room, making it not so comfortable stay in the middle of summer. It was understood it is student accommodation that it comes with limited facilities."

"Very dirty and on my first night in the property the guest in the room next to my room were noisy all night."

"Lovely host, very helpful & pleasant, parking directly outside our room which was a good size & very clean. Lovely surroundings with horses in the stables to say hello to. Great directions for walking to our concert at bp pulse about 15 mins away. The breakfast was very nice & served very quickly. Would definitely stay again & highly recommend."