"I loved this hotel so much, it felt like home, the receptionist Sama she was so kind and helpful, I asked her to help me many things in Cairo such as best restaurants to eat, clinic to get checked and etc, she was amazing. The hotel manager Nerman she is also amazing person, she was very helpful and was able to assist me in many things. I would like to thanks the boy who got us the Karkaday juice in the early morning we arrived and carried our luggage’s and bags. This hotel is so comfortable and feels like home. The room cleaner Umaa Nada is so nice and makes the room spotless. I would recommend this hotel highly. My husband also spoke to the owner of the hotel and he is soo nice is well, he upgraded our room for free of charge. If you have any problems and the front staff can not solve it then ask to speak to Ayman. Best hotel in downtown"