"Stayed at the New Yorker Hotel and it was honestly not worth the price. The hallways are outdated and the “city view” room we were given was basically a corner wall with barely any view of MSG. You’re mainly paying for the location in the heart of NYC. What really ruined the experience was how we were treated regarding their smoking policy. I asked a worker if there was any balcony or smoking area available and was told no, to just smoke outside. Cool, no problem. The next morning at 9AM...

"Great location, very helpful staff and spacious rooms. "

"Most staff members at this hotel seem to be trained to say NO to every request, no matter how small. Nearly every single thing is painfully wrong at this very broken hotel. For instance, after calling in advance to inquire if I was able to check in 80 minutes early someone named Ryan told me it was no problem and that my room was ready. Upon arrival, after waiting over 20 minutes in line at check in, I was told that they ‘didn’t know who I spoke to’ but that my room wouldn’t be ready until...

"Took an hour to check in - I was the third person in line and it took an hour. They had two people working the counter and never brought in more people to help. I felt worse for the long line that developed behind me. "

"Has nothing "resort" about it and also got charged 500$ "smoking fee" and neither of me or my girl smoke so they are a bunch of scammers"

"Awesome "

"Très bien situé, "

"Great hotel and staff were great but the fact you had to pay for literally everything in the room was not well communicated and so charging for teabags and coffee was a bit of a shock."