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"The staff at best western really went above and beyond with my elderly mom traveling alone. They really understood the importance of family and treated my mom like they're family by taking all my request over the phone as my mom first language is Spanish. By arranging her wake up call and airport return shuttle before she even arrive. They heard and listen to my concerns. The rooms were very clean. The staff were knowledge about flights location and terminals. As toronto International can be challenging to navigate due to its size. This place is truly a jem in the rough. Because every staff member i talk to really did care about my mom safety and comfort. Thank you so much! Will definitely be back. "

"Great room"

"Digital checkin and checkout is great"

"Beautiful room in a gorgeous hotel. Fantastic location and amazing staff."

"Clean. "

"Front Desk was excellent for both checking in and checking out. Cookies were also delicious!"

"It has a feeling of serenity. Great food. Cozy rooms. Good mattress and pillows and dark room in morning. I have stayed several times. Lovely staff."

"Noah at check in was phenomenal. Extremely friendly, efficient and accommodating. The room is spotless and spacious. Comfortable bed, excellent water pressure in the shower. The airport shuttle was a wonderful perk."

"The room was spacious and clean. All staff were very friendly. The lobby area had a gorgeous large Christmas tree. There were also other trees throughout the hotel. Breakfast at the Victoria cafe was good "