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"Ok"

"I am very disappointed with our experience. We originally booked a room at Oaks Hotel, but upon arrival we were told it was under maintenance and were relocated to the Hilton Hotel. Unfortunately, the experience only got worse. The first room had no running water, so we had to move to another room. The second room was very dark because the lighting was not working properly, making it uncomfortable to stay in. The staff were not helpful in resolving the issues, and we did not feel welcomed or...

"Excellent stay"

"Très bien placé à quelques pas de tout"

"Staff only assist valet parking guests. Parking sucks and is extremely overpriced. The shower head is amazing."

"We booked 2 Bedroom suite which also includes 2 bathrooms. It has complete kitchen facilities. We enjoyed our stay"

"I can’t help but write a review for this property. The facilities look great, such as the pools, however that’s the end of the positives. The room was dirty! Hair, dead insects, a live cockroach, dead ant in my bath towel, bits of food on the floors… I was exhausted just trying to tip toe around the room to avoid stepping on the floors too much. To top it off, the tub had water stuck below it. Yes below it! So when you stood in the tub, the floor would swoosh around because water was stuck...

"Didn’t like the old musky smell but otherwise great. Copper room was amazing"

"The view from the lake is beautiful. It’s the best view."

"it was overall a really good property and good service.. recommended the room replacing carpet with laminate or other smooth service.. new windows"

"We had 5 in our room and only two plastic glasses for drinking. With two queen beds there should be a minimum of four."

"The downtown location was perfect, we were 2 blocks from the waterfront and Skytrain but we went for a concert and was an easy 20 min walk to stadium. We had a beautiful ocean view room and used the hotel pool and restaurant. The hot tub jets were under repair ad not working but that is a very minor complaint. We walked to the concert, Canada Place and enjoyed the restaurant very much. Staff were amazing all around."