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"Excellent location!! The hotel is beautiful!!"

"The View From My Suite Was Amazing!!…😁.My Room Was Clean. The Staff Was Helpful…10 out of 10 I Recommend 💞"

"La habitación tenía muy buen tamaño, muy cómoda, muy limpia y la vista era hermosa!"

"Very nice lobby and pool areas. The room felt a bit musty and needed better air circulation or maybe something other than carpet floors. However we did not spend much time in the room so it did not affect us very much."

"Staff was friendly. Room was clean. Just didn't like the offsite parking, which wasn't too far but made it a bit inconvenient."

"Room was filthy"

"a minor issue with bed coverings were fixed very quickly. Place is clean and close to the falls. good stay."

"Don’t be put off by the lobby which looks like it is from the 90’s. The rooms are redone and absolutely stunning. While the elevator to the penthouse floor is a little scary, the effort is worth it as the view is beyond words. Coupons for local restaurants and the ihop on premise with a. Incredible view was really nice."

"Overall we love it "

"loved the indoor and outdoor pool and the outdoor pool being heated. the kids got to stay in the pool a little later than they should have. . we had the buffet which was a great price. unfortunately what ever was in with the pancakes. were raw in the center."

"sadly, the power shut down"

"The room was clean, the staff was perfect, but we have to wait too long for the elevator."

"My second stay was way better then my first. Not sure if it had something to do with the floor of the hotel, but my first stay was on the 10th floor. It took 10 minutes for the shower to get warm water. The couch in the room should probably be replaced. My second stay which was one week later. My room was on the 34th floor and the room was absolutely incredible. Staff in the lobby are very helpful and the breakfast was delicious."

"Anderson at the front desk was great."

"Very convenient location especially when we didn’t rent a car. Reception staff are nice and helpful. Room is clean and has everything we need for our short stay. Lots of restaurants nearby. Will definitely come back!"

"Had fun at pool area and close to shops and good room!!"

"Excellent location in Vancouver. Very close to cruise ship dock."

"The parking is not free for Guests and the parking at the hotel is first come first serve. We had to park at a public parking next to the hotel."

"Incredible place to stay! Don't skip over the Chilis they have in the lobby, it's a must have when I'm in Banff now!"

"Best beds and pillows!!!!! Perfect location, great staff, and wonderful restaurants. The library is amazing for drinks or lunch, and Reign is an exceptional dining choice for dinner."