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"The hotel was beautiful. We initially booked a city view room but changed to a falls view once we arrived. We wish we would’ve done that from the start (it would’ve been cheaper than the upgraded that we paid onsite). Checkin was extremely well organized, with hotel staff all around ready to help. Parking was expensive but we expected that. Our room was extremely clean each day and the view was amazing. Definitely checked off a big, beautiful item from our bucket list!! There’s a stark...

"The hotel is in a great location, very convenient, clean, and well maintained. The bathroom was also very nice. However, the hotel did not provide drinking water, which was a little inconvenient, so we had to prepare our own. When we booked the room online, breakfast for two was included. However, at check-in, we were told that breakfast was no longer included and that we had to pay for it ourselves. We understand that this may have been due to the busy season. The breakfast itself had a good...

"I was upset with how far the parking lot is from the actual room stay. I did not expect to have to pay extra for valet services and for my car storage in a public garage. It was very uncomfortable for myself and my two kids arriving late night. Then I requested a waterfall view room and this what not what I received, The late night staff was not very helpful and seemed annoyed by my request. Nonethless it was just one night so we made the most of it. Room was clean at least and hotel needs more...

"Welcoming staff, room was ready early, the grounds were clean and smoke free!!"

"Really enjoyed our stay. The location is fantastic with everything you need a short walk away. The hotel while undergoing renovations is clean and kept. Yes the wallpaper is falling in some floors but that doesn't not effect your stay. The rooms were spacious and clean the bed was comfortable and the addition of both a microwave and mini fridge was appreciated. Will definitely stay again."

"Very very fun and clean! Amazing water park as well!"

"Still upset about the money wasted on Ubers because we couldn’t drive our car or risk not being able to get back in because of the workers on strike. What a waste of time and money. I also struggled to get a live person on the phone at the front desk. Hotel was clean. View from the room was fantastic."

"The Hotel is a little dated but beautiful"

"My room had a perfect view of Niagara Falls and the staff was awesome."

"Amazing experience all round. Had a poolside room with quick access, everything was better than expected and would highly recommend."