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"We had a great stay here - every single staff member was friendly, kind, and helpful. Breakfast was really impressive, with all kinds of hot options (pancakes, waffles, bacon, sausage, two types of scrambled eggs, black beans, hashbrowns, etc.), a variety of fruit, yogurt, cheese and charcuterie, pastries, etc. The hotel was clean and well maintained and the location was perfect - a short walk from Union Station, Kensington Market, Queen St. West, public transportation, lots of restaurants, cafés, a cinéma,.etc. High recommend staying here!"

"As soon as you walk in, the lobby and first floor STINK of a horribly strong air freshener. It was so strong we could not eat in the restaurant and had to eat outside of the hotel. We were not allowed to bring drinks from the bar to our room and we had to beg for real mugs and could only get them from the manager. Staff asked for us but were denied. A staff member banged loudly on the door and woke us even though the do not disturb sign was on. Have stayed here a number of times before it changed hands but probably will not back."

"Restaurant staff were very friendly. "

"Amazing hotel"

"Nice hotel in decent location. Rooms quite small but manageable. Cleaned every day which was nice to come back to after a busy day outside. Drinks at the bar pricey and not very well made. Happy hour at lounge bar good value "

"clean room , great view , front desk staff very helpful with parking and other services. "

"Its a new hotel opened about a year ago but sooo cute and clean the details are very nice"

"This specific hotel needs to be better with their communication when it comes to security deposits and if you can use another card to hold for incidentals. I just stayed at another Hilton property and I had no issues. For clarification, it wasn't just me, there were other couples and individuals that had to adjust their payments. It was a long line of unhappy people. Also, upon checking in, one of the counter reps had a bad attitude, all others were very pleasant. Lastly, my departing flight was at another airport and I ended up having to take an Uber to the correct airport. Lastly, this isnt anything the Hotel can really do but there was a large group with tons of kids who ran up and down the hallways, wasting ice on the floor and in the elevator making loud noises until midnight. I asked the front desk person and she said they can't complain to them. ok."

"Close to airport"