"The room smelt clean and fresh but"

"I didn't expect the room to be luxurious, as you generally get what you pay for. However, finding hair all over the bed, sticky floors, rust stains in the bathtub, numerous bugs, an extremely noisy air conditioner, and a very dirty carpet was simply unacceptable. These cleanliness and maintenance issues made the stay quite unpleasant. It was first and last time for the Redroof."

"The room was clean. There was no staff. We were greeted by a kiosk, foreigner that I couldn’t understand. The parking was good. The air-conditioning was poor because there were people smoking outside and the smoke was coming into the room so it smelled terrible of cigarettes. The property was filthy dirty. The inside of the whole carpeting were dirty. The parking lot was dirty. The only thing that was clean there was my room, but the bathtub was questionable."

"Overall, the hotel is not well presented. I wasn't comfortable staying there."

"super helpful staff, some of the nicest people i met in chicago"

"Check in professional & pleasant, room renovated - this group is professional and improving property."